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Date:      Sat, 20 Sep 1997 15:24:40 -0400
From:      Mark Mayo <mark@quickweb.com>
To:        "Christopher R. Bowman" <crb@Glue.umd.edu>
Cc:        Mark Mayo <mark@quickweb.com>, freebsd-hardware@FreeBSD.ORG
Subject:   Re: HD failure; possible causes??
Message-ID:  <19970920152440.11922@vinyl.quickweb.com>
In-Reply-To: <Pine.SOL.3.95q.970920142045.1300B-100000@aliasing.eng.umd.edu>; from Christopher R. Bowman on Sat, Sep 20, 1997 at 02:26:05PM -0400
References:  <19970919230016.40089@vinyl.quickweb.com> <Pine.SOL.3.95q.970920142045.1300B-100000@aliasing.eng.umd.edu>

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On Sat, Sep 20, 1997 at 02:26:05PM -0400, Christopher R. Bowman wrote:
> On Fri, 19 Sep 1997, Mark Mayo wrote:
> 
> All that air conditioning, and power conditioning and UPS junk all sits
> on one side of the disk drives, not between them,  I mean if you follow
> the current it comes out of the wall into the ups then into the redundant
> power supply, then to the drives, in all likely hood the drive power
> is tapped off them same point, their is no isolation between them, so
> what if the head crash of one drive cause a transient dip or spike in the
> regulated output of the power supply inside the case, air conditioning
> and UPS wont really help this.

Good point. This could also be the cause I suppose, although I would have
assumed that a decent power supply would have taken care of this. 

Another option to add to the list! :-)  You're certainly right that I
will probably never know what really happened - I'd just like to reduce
the likelyhood of it ever happening again. Ater plugging the bad
Baracuda back in an watching it "walk" across the table, I'm quite sure
now that this would have been enough to toast the other disks - the
vibration was much worse than I would have ever expected. My case would
have dampened the vibration somewhat, but apparently not enough...

How do the big RAID towers get around this problem?? I was lucky in the
sense that I only had 3 disks hanging off the chasis - as Poul noted
a vibration like I experienced (at the right frequency) would probably
have been enough to nuke all 8 drives if the bays had been full... I guess
you could use rubber mounts or something??  Just curious :-)

-Mark

> 
> I am an electrical engineer (least that's what my degree sais) and this
> means that I am absolutlely posatively qualified to speak on this subject
> with NO credability whatsoever, so please take what I say with a large 
> pile of salt.  I am just speculating since it is unlikely you will ever
> really know what happened.
> 
> > Hi all. Well, this weekend I had a couple of CCD disk arrays go belly up,
> > and I'm curious if anyone has had any experience with multiple disks
> > crashing at once.
> > 
> > Originally I thought one of the disks in the pair had crashed, but when I
> > sent the drives to a data recovery place the guy informed me that both
> > disks were pooched - both of them had the heads physically touch the
> > media, destroying the platters and all data of course.
> > 
> > One of the disks was an old Seagate Baracuda (the 2XL I think) and one
> > was a relatively new Quantum (Fireball). I've had several of the older
> > Baracudas blow up in the past, which is what I assumed happened here.
> > Needless to say I was quite surprised to learn that the Quantum suffered
> > the same death - at the same time presumably... According to the
> > data recovery guy, when 2 disks fail like this simultaneously in about
> > 80% of the cases he sees the cause of the problem was not the disks
> > themselves, but the computer or disk tower. My disks were held in a 
> > pretty decent tower from Open Storage Solutions, with redundant power
> > supplies and redundant cooling. Typically, very reliable disk towers and
> > I've never had a problem with them in the past. Both te computer and the
> > disk tower were plugged into a nice 1400VA APC UPS - so I really doubt there
> > was a power surge or anything that got to the drives... 
> > 
> > Naturally I'm quite a bit worried that this might happen again, or to other
> > disks in the tower... So this leaves me with a possible problem with the
> > computer. The guy said "the motherboard"... I'm having a really hard time
> > imagining how the computer could have cause the destruction of 2 disks. Yet
> > the odds seems low enough for 2 disks to die in unison (plus the advice of
> > the "expert") that I'm trying to imagine where the problem could lie.
> > Maybe the old Adaptec 2940 SCSI controller? The only reasonable event I
> > can think of would be some sort of static discharge along the SCSI cable.
> > 
> > Anyhow, if any body has any experience with drive failures I'd love to hear
> > from you!! This whole event has me very nervous!  :-)
> > 
> > TIA,
> > -Mark
> > 
> > 
> > -- 
> > ------------------------------------------------------------------------
> >  Mark Mayo		  				mark@quickweb.com       
> >  RingZero Comp.  	  		   http://vinyl.quickweb.com/mark 
> > 
> > 	 finger mark@quickweb.com for my PGP key and GCS code
> > ------------------------------------------------------------------------
> > "The newest book, The Dilbert Future, took a broader view, describing how 
> > idiots will threaten every aspect of business, technology and society in
> > the future."	--Scott Adams
> > 
> 
> ---------
> Christopher R. Bowman
> crb@Glue.umd.edu
> <A HREF="http://www.glue.umd.edu/~crb">My home page</A> 

-- 
------------------------------------------------------------------------
 Mark Mayo		  				mark@quickweb.com       
 RingZero Comp.  	  		   http://vinyl.quickweb.com/mark 

	 finger mark@quickweb.com for my PGP key and GCS code
------------------------------------------------------------------------
"The newest book, The Dilbert Future, took a broader view, describing how 
idiots will threaten every aspect of business, technology and society in
the future."	--Scott Adams



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