From owner-freebsd-isp  Fri Jan 11  8:42:46 2002
Delivered-To: freebsd-isp@freebsd.org
Received: from mail4.cableaz.com (mail4.cableaz.com [63.241.150.20])
	by hub.freebsd.org (Postfix) with ESMTP id BA6BF37B426
	for <isp@FreeBSD.ORG>; Fri, 11 Jan 2002 08:42:20 -0800 (PST)
Received: from caz (proxy.cableaz.com [63.241.150.31] (may be forged))
	by mail4.cableaz.com (8.11.3/8.11.3) with SMTP id g0BGYc053112
	for <isp@FreeBSD.ORG>; Fri, 11 Jan 2002 09:34:39 -0700 (MST)
	(envelope-from jeremy@cableaz.com)
Message-ID: <000d01c19abe$a1fc1300$0c0aa8c0@caz>
From: "Jeremy Buckner" <jeremy@cableaz.com>
To: <isp@FreeBSD.ORG>
Subject: Trouble ticket system
Date: Fri, 11 Jan 2002 09:40:08 -0700
MIME-Version: 1.0
Content-Type: text/plain;
	charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2600.0000
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
Sender: owner-freebsd-isp@FreeBSD.ORG
Precedence: bulk
List-ID: <freebsd-isp.FreeBSD.ORG>
List-Archive: <http://docs.freebsd.org/mail/> (Web Archive)
List-Help: <mailto:majordomo@FreeBSD.ORG?subject=help> (List Instructions)
List-Subscribe: <mailto:majordomo@FreeBSD.ORG?subject=subscribe%20freebsd-isp>
List-Unsubscribe: <mailto:majordomo@FreeBSD.ORG?subject=unsubscribe%20freebsd-isp>
X-Loop: FreeBSD.org

I was just curious if anyone could recommend a good trouble ticket system? We would like to have one
that is slightly configurable to our system (cable modems). Obviously needs to run on FreeBSD with
some sort of web interface for the CSRs, and it would be nice if the customers could open and track
their tickets too. Any suggestions.

Thanks,
Jeremy Buckner



To Unsubscribe: send mail to majordomo@FreeBSD.org
with "unsubscribe freebsd-isp" in the body of the message