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Date:      Thu, 25 Mar 2004 09:36:11 +0000
From:      "clayton rollins" <crollins666@hotmail.com>
To:        freebsd-newbies@freebsd.org
Subject:   Re: FreeBSD-newbies group is a compromise community.
Message-ID:  <Sea1-F132hcRA23ZeZF0000b87a@hotmail.com>

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Hi List,

Sorry, the thread has become so fragmented at this
point, I can't really find a good last message to send
a reply to. Nor can I really find a good way to
integrate the past comments. This message is
intended as a general reply to all the previously
mentioned points in this thread.

To state my main point firstly, the problem, as I see
it, is not a matter of people asking technical
questions, but a matter of people answering
questions here. This is a problem (again, IMHO)
because more authoritative and knowlegable voices
are not generally present here.

I would then propose that, in cases of technical replies,
that a minimal rule of CC'ing the -questions list be
imposed. (With the more knowledgeable members of
this list forwarding to questions when another
newbie forgets.)

While this uses far more bandwidth, it reduces the
constraints presently on this list and allows for
more colorful replies than "send this to -questions."

I have, personally, tried to follow such a path when
I do actually attempt to answer a question. For me,
a good guideline for a -newbies question has been:

if the question is clear and I feel I can contribute
something:
Reply and CC to -questions

If it's a FAQ or covered in the documentation:
Give a link to the doc.s and let the sender know
the proper list is -questions.

If the question is unclear:
Notify the user of the proper list and point out
any problems with the question.

While I know that many list members already
follow personal rules, I would like to have
solid guidelines and have them reflected in
the charter.

As a secondary point, I would also like to get,
at least, a general agreement on what we
should consider a technical reply.

I would propose the simple criteria of whether
or not the reply is advice. (example: it should
be alright to point a user to a document, but
not to say that a user should follow the steps
in a document to solve a specific problem.)

I would like to see these issues specified,
again, at least by general agreement, then
to ask our fellows on -questions to agree to
some level of integration, then to
document the new arrangement and/or
begin operating under such rules.

While I, personally, have no problem using
the current system, I have replied to others
to post to -questions quite often, and not
seen the message to -questions. I can't
help but feel that some of those people
gave up on freebsd, rather than take the
time to send yet another message.

Other than creating an -install list,
allowing for a link between the two lists
seems the only reasonable method for
addressing this issue.

I know this thread is somewhat dead, but
I finally had a free minute to reply to this.
questions/comments welcome.

Regards,
Clayton Rollins

PS. Recently a list member wanted to share
the advice they had recieved. While I agree
that this is a bad idea, I would encourage
people in such a situation to rephrase the
message as "what worked for me" and/or
"documents I found useful." I'd also think
it would be appropriate to CC -questions
for technical-type stuff (for archiving and
possibly some correction by the -questions
members :) ).

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