From owner-freebsd-chat@FreeBSD.ORG Thu Nov 16 11:47:54 2006 Return-Path: X-Original-To: freebsd-chat@freebsd.org Delivered-To: freebsd-chat@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 5FCF116A412 for ; Thu, 16 Nov 2006 11:47:54 +0000 (UTC) (envelope-from carpetsmoker@gmail.com) Received: from wx-out-0506.google.com (wx-out-0506.google.com [66.249.82.232]) by mx1.FreeBSD.org (Postfix) with ESMTP id 8AABB43D6A for ; Thu, 16 Nov 2006 11:47:42 +0000 (GMT) (envelope-from carpetsmoker@gmail.com) Received: by wx-out-0506.google.com with SMTP id s18so495882wxc for ; Thu, 16 Nov 2006 03:47:41 -0800 (PST) DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=beta; d=gmail.com; h=received:message-id:date:from:to:subject:cc:in-reply-to:mime-version:content-type:content-transfer-encoding:content-disposition:references; b=GFly0p62lqfUobaYNAJARhVwePmlHR6wLEx2gtXYAGSiX5b2nZ7Ifa374KwopsXcHep9qodPNoDlEyyI92oaJ0A6xgipPJFgMdsvtPXy2mHWD2q1+BYm9bagKaU+7tJMAuR1e1FMzM09/L8IWzg4O9TosSPbRzzJzoRV1CLDyLU= Received: by 10.70.73.12 with SMTP id v12mr621895wxa.1163677660941; Thu, 16 Nov 2006 03:47:40 -0800 (PST) Received: by 10.70.37.13 with HTTP; Thu, 16 Nov 2006 03:47:40 -0800 (PST) Message-ID: <4dd4cddf0611160347x5ca3ebdcl607437003319eaa8@mail.gmail.com> Date: Thu, 16 Nov 2006 12:47:40 +0100 From: "Martin Tournoij" To: "Mario Reif" In-Reply-To: <455C14C6.2030500@gamed.com> MIME-Version: 1.0 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit Content-Disposition: inline References: <455C14C6.2030500@gamed.com> Cc: freebsd-chat@freebsd.org Subject: Re: HP Support Fun X-BeenThere: freebsd-chat@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: Non technical items related to the community List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Thu, 16 Nov 2006 11:47:54 -0000 Yeah, helpdesks can be really funny. A few weeks ago a friend of me messed up his internet/voip connection, he messed up some settings in his modem. So I reset the modem to defaults, and internet worked again, but voip didn't, I needed a proxy server, SIP ect. He's got a pretty bad ISP, got it from some door to door salesman (pretty stupid if you ask me...) No information what-so-ever on the site, so I phoned the helpdesk, got a nice girl to, and asked for the information I needed. Five minutes later she got back to me and told me some number, I asked what it was and she replied: "I have no idea, but this is what I'm seeing on my screen right now" Just great :/ On 16/11/06, Mario Reif wrote: > Two years ago i had a similar situation with the HP support :-) > > My DDS-DAT Drive was broken and i called the HP support. The HP Girl was > really friendly and asked me a lot of questions - maybe 5-10 minutes or > so (everything about the drive, serials, type of defect...) - and here > it comes! The last question from the HP girl: "Is this product hardware > or software?" .... silence - for some seconds on my side, then "Hardware..." > > But i got a new drive the next day for free from HP! > > > > Michael Hernandez schrieb: > > This conversation just took place moments ago. > > > > > > Me: "Hi I'd like to order a replacement hard drive for my proliant > > server. I have contract for 4 hour support 24x7. My serial number is > > ___, the part number is _____" > > > > HP Guy: "thank you please hold while I transfer you to the person that > > can help you" > > > > Me: "Sure" > > > > HP Girl: "Hello How are you today?" > > > > Me: "I'm fine how are you?" > > > > HP Girl: "Fine thank you. I see you are ordering a replacement part for > > your server. I'm sorry but your contract is only valid between 2006 and > > 2007" > > > > Me (after a pause to reflect): "...isn't it 2006 now?" > > > > HP Girl: "Please hold." > > > > Me (to self): "you have got to be f$@%^#g kidding me." > > > > HP Girl (same girl as before): "Hello how are you today?" > > > > Me: "I'm fine thank you. Can I have my drive please?" > > > > HP Girl: "certainly. can you please tell me the part number?" > > > > Me: "The part number is ___" > > > > HP Girl: "I see you have 4 hour service, 24x7. Would you like the drive > > tomorrow or today?" > > > > Me: "Ummm today... within 4 hours?" > > > > HP Girl: "Oh ok!" > > > > > > Sometimes I wonder if this is all just a big joke... as if maybe someone > > was recording a video of my reaction to play on some tv show. But it's > > not. It's real. I just don't get it lol > > _______________________________________________ > > freebsd-chat@freebsd.org mailing list > > http://lists.freebsd.org/mailman/listinfo/freebsd-chat > > To unsubscribe, send any mail to "freebsd-chat-unsubscribe@freebsd.org" > > > > > _______________________________________________ > freebsd-chat@freebsd.org mailing list > http://lists.freebsd.org/mailman/listinfo/freebsd-chat > To unsubscribe, send any mail to "freebsd-chat-unsubscribe@freebsd.org" >