From owner-freebsd-questions@FreeBSD.ORG Fri Jun 5 18:07:57 2009 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id 14C16106566B for ; Fri, 5 Jun 2009 18:07:57 +0000 (UTC) (envelope-from vogelke@hcst.com) Received: from beta.hcst.com (beta.hcst.com [192.52.183.241]) by mx1.freebsd.org (Postfix) with ESMTP id B118A8FC0C for ; Fri, 5 Jun 2009 18:07:56 +0000 (UTC) (envelope-from vogelke@hcst.com) Received: from beta.hcst.com (localhost [127.0.0.1]) by beta.hcst.com (8.13.8/8.13.8/Debian-3) with ESMTP id n55I7thX008505 for ; Fri, 5 Jun 2009 14:07:55 -0400 Received: (from vogelke@localhost) by beta.hcst.com (8.13.8/8.13.8/Submit) id n55I7tAp008504; Fri, 5 Jun 2009 14:07:55 -0400 Received: by kev.msw.wpafb.af.mil (Postfix, from userid 32768) id DF1B1BED2; Fri, 5 Jun 2009 14:07:30 -0400 (EDT) To: freebsd-questions@freebsd.org In-reply-to: <4A2920F5.7040504@ibctech.ca> (message from Steve Bertrand on Fri, 05 Jun 2009 09:43:17 -0400) Organization: Oasis Systems Inc. X-Disclaimer: I don't speak for the USAF or Oasis. X-GPG-ID: 1024D/711752A0 2006-06-27 Karl Vogel X-GPG-Fingerprint: 56EB 6DBF 4224 C953 F417 CC99 4C7C 7D46 7117 52A0 Message-Id: <20090605180730.DF1B1BED2@kev.msw.wpafb.af.mil> Date: Fri, 5 Jun 2009 14:07:30 -0400 (EDT) From: vogelke+unix@pobox.com (Karl Vogel) Subject: Re: ISP questions X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list Reply-To: vogelke+unix@pobox.com List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Fri, 05 Jun 2009 18:07:57 -0000 >> On Fri, 05 Jun 2009 09:43:17 -0400, >> Steve Bertrand said: S> If you've ever had a job in which every single incoming call is someone S> who is frustrated, angry and is going to take it out on *you*, it might S> be understandable why the tech support call centre business is like an S> employee revolving door, and they can't keep anyone longer than a few S> months. I've been at a US Air Force MIS helpdesk since Sept 1988. I wrote an article about some of my favorite tools, and as an aside I mentioned my time working in IT support. My favorite article comment: "If I'm still doing this in 21 years, someone please write a program to kill me." -- Karl Vogel I don't speak for the USAF or my company Oh anchor bimbo, The gleam from your whitened teeth Gives me a migraine. --snotty media haiku