From owner-freebsd-questions@FreeBSD.ORG Mon May 10 09:43:18 2010 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [69.147.83.52]) by hub.freebsd.org (Postfix) with ESMTP id 4A7FC106567D for ; Mon, 10 May 2010 09:43:18 +0000 (UTC) (envelope-from ppomary@ug.edu.gh) Received: from mailsrv1.ug.edu.gh (mailsrv1.ug.edu.gh [82.206.239.250]) by mx1.freebsd.org (Postfix) with ESMTP id A95658FC1D for ; Mon, 10 May 2010 09:43:14 +0000 (UTC) Received: from mailsrv1.ug.edu.gh (localhost [127.0.0.1]) by mailsrv1.ug.edu.gh (Postfix) with ESMTP id 8014E8B00CA for ; Mon, 10 May 2010 09:14:13 +0000 (GMT) Received: from 82.206.239.244 (SquirrelMail authenticated user ppomary@ug.edu.gh) by mailsrv1.ug.edu.gh with HTTP; Mon, 10 May 2010 09:14:13 -0000 (GMT) Message-ID: <2255.82.206.239.244.1273482853.squirrel@mailsrv1.ug.edu.gh> Date: Mon, 10 May 2010 09:14:13 -0000 (GMT) From: "Pamela Pomary" To: freebsd-questions@freebsd.org User-Agent: SquirrelMail/1.4.9a MIME-Version: 1.0 Content-Type: text/plain;charset=iso-8859-1 Content-Transfer-Encoding: 8bit X-Priority: 3 (Normal) Importance: Normal Subject: RT 3.8.6 web page wont display after configuration on FreeBSD 8.0 X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Mon, 10 May 2010 09:43:18 -0000 Hello, I have installed rt3.8.6 with apache2-modperl2 on freebsd 8.0. I have configured RT_SiteConfig.pm and /apache22/Includes/http-local.conf files as directed by RT's wiki website http://wiki.bestpractical.com/view/UserManual. I get the following message when i want to launch the web page http://monitor.ug.edu.gh/rt/ You don't have permission to access /rt/ on this server. I have included mod_perl in /apache22/Includes/http-local.conf When i checked httpd-error.log, it said [Mon May 10 08:56:56 2010] [error] [client 82.206.239.244] client denied by server configuration: /usr/local/share/rt38/html/ Below is my RT_SiteConfig.pm and /apache22/Includes/http-local.conf respectively: Set( $rtname , "ug.edu.gh"); Set($Organization , "ug.edu.gh"); Set($MinimumPasswordLength , "5"); Set($Timezone , 'GMT'); Set($DatabaseType ,'mysql'); Set($DatabaseHost , 'localhost'); Set($DatabaseRTHost , 'localhost'); Set($DatabaseUser , 'root'); Set($DatabasePassword , '1234asdf'); Set($DatabaseName , 'mysql'); Set($DatabasePort , ''); Set($DatabaseRequireSSL , undef); Set($UseSQLForACLChecks, 1); Set($OwnerEmail , 'root'); Set($LoopsToRTOwner , 1); Set($StoreLoops , undef); Set($MaxAttachmentSize , 10000000); Set($TruncateLongAttachments , undef); Set($DropLongAttachments , undef); Set($ParseNewMessageForTicketCcs , undef); Set($RTAddressRegexp , '^monitor@ug.edu.gh$'); Set($CanonicalizeEmailAddressMatch , '@monitor\.ug.edu\.gh$'); Set($CanonicalizeEmailAddressReplace , '@ug.edu.gh'); Set($CanonicalizeOnCreate, 0); Set($SenderMustExitInExternalDatabase , undef); Set($ValidateUserEmailAddress,undef); Set($ExtractSubjectTagMatch, qr/\[.+? #\d+\]/); Set($ExtraSubjectTagNoMatch, ( ${RT::EmailSubjectTagRegex} ? qr/\[(?{RT::EmailSubjectTagRegex}) #\d+\]/ : qr/\[\Q$RT::rtname\E #\d+\]/)); Set($MailCommand , 'sendmailpipe'); Set($MailCommand , 'sendmailpipe'); Set($SendmailArguments , "-oi -t"); Set($SendmailBounceArguments , '-f "<>"'); Set($SendmailPath , "/usr/sbin/sendmail"); Set($SMTPServer, undef); Set($SMTPFrom,undef); Set($SMTPDebug, 0); Set(@MailParams, ()); Set($CorrespondAddress , 'ppomary@ug.edu.gh'); Set($CommentAddress , 'ppomary@ug.edu.gh'); Set($DashboardAddress, 'ppomary@ug.edu.gh'); Set($UseFriendlyFromLine, 1); Set($FriendlyFromLineFormat, "\"%s via RT\" <%s>"); Set($WebPath, "/rt"); Set($WebBaseURL , "http://monitor.ug.edu.gh"); Set($WebURL , $WebBaseURL . $WebPath . "/"); AllowOverride None order allow,deny Allow from all Alias /rt/ /usr/local/share/rt38/html/ Counting on your help to complete my RT setup soon. Thank You. -- Pamela Pomary ICT Assistant (Network Administration) ICT Directorate University of Ghana Tel:+233 244 994 020 -- Pamela Pomary ICT Assistant (Network Administration) ICT Directorate University of Ghana Tel:+233 244 994 020 g-mail:ppomary@gmail.com yahoo-mail: mawua2005@yahoo.com skype:ppomary