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Date:      Thu, 12 Apr 2001 06:50:48 -0700
From:      richard childers <fscked@pacbell.net>
To:        freebsd-mobile@freebsd.org
Subject:   Tales From The City
Message-ID:  <3AD5B2B8.56008CF7@pacbell.net>

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Funny story in connection with laptops and FreeBSD.

When I transported into Manhattan last Saturday, one of the things on my
list of to-dos was to stop by a computer store in Grand Central Station
that I had noticed was offering laptops for low, low prices, and see
what they offered.- the business card that I was initially offered, when
I had stopped by on my way into town, and had negotiated this offer with
the salesman and his immediate boss, says "Grand Central Cameras".

We're talking @ $649 for a Toshiba or maybe a Compaq, 400-500 mHz, 32
MB, 5-6 GB. Says as much right in front of the store. I liked the idea
of buying two or three very inexpensive laptops and having one or more
spares rather than investing in a very high-end system that would be
obsolete in a year or less, anyway.

The gotcha was that the laptop I was interested in, the Toshiba, umm,
2105, maybe?, came with that same old hokey 800x600 resolution, with an
option for "virtual" resolutions higher than 800x600, where the physical
window could slide around over a larger window maintained in memory.
X-Windows did it better over ten years ago; why would I want this sort
of crap? I didn't say so, of course, but while I was trying to decide if
I wanted this and was waiting for the three Toshibas - 500 mHz, 64 MB,
5.2 GB disk, negotiated for an order of 3 laptops, at $700 per - that I
had just ordered to be brought from wherever they were, the salesman
told me that the higher resolution screen was available but that it was
about $286; who knows, maybe more for the actual installation. A faster
CPU was also available.

While I was weighing this in my mind, I started telling the salesman
that I actually had a Toshiba with a 200 mHz CPU, 32 MB of memory,
running FreeBSD, X Windows, eight virtual screens, a relational database
server, and a slew of network monitoring software, and still had cycles
to spare (an exaggeration, that, by the way, but we *are* in bargaining
mode, here ... really, the one thing I *didn't* have was CPU cycles to
spare, so the system, as offered, was just about what I needed) ... and
then, an older salesman interrupted to say that they would not be able
to sell the laptops I'd ordered, that they would take several days to
acquire, that they were not available.

I hadn't made up my mind until then; but I began to wonder, suddenly.

Was I the subject of what are called 'bait and switch' tactics? Or was
this merely bigotry against people whom did not use Windows? You'll have
to decide for yourself. My perception was that the older salesman (not
the one whom had initially approved the sale, as proposed, that morning,
but a third one, older and balding and lacking only a cigar to fulfill
stereotypical images of a hard-bitten salesman) interpreted my
questioning of whether I needed more than 800x600 resolution as a
rejection of the add-ons, altogether. How hasty. How typically New York.
Who knows; maybe he thought I was a Hacker(tm). God forbid.

It seemed to me that the sale of these laptops was strictly contingent
upon the purchase of additional elements which drove the price up to
close to $1000, when all was said and done; a rather high price for last
year's laptops.

They tried offering me another laptop that was closer to $1000. I told
them I wasn't interested.

Perhaps it was not illegal conduct but it was certainly perceived as
unethical by me and would be regarded by almost anybody, as questionable
... insofar as it gives rise to questions, of a generally unfavorable
nature.

It's not clear to me if I am Constitutionally required to conceal
questionable business practices of public vendors making public offers
which are privately withdrawn for unknown reasons.

Until then, I thought I'd pass the word.

I suppose this is widespread; if you're in the market for a laptop,
beware this practice.


-- richard

--
Richard A. Childers
Senor UNIX Administrator
fscked@pacbell.net (email)

# Providing administrative expertise (not 'damage control') since 1986.
# PGP fingerprint: 7EFF 164A E878 7B04 8E9F  32B6 72C2 D8A2 582C 4AFA



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