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Date:      Fri, 29 May 1998 08:07:50 -0700
From:      "Randy A. Katz" <randyk@ccsales.com>
To:        Shawn Ramsey <shawn@cpl.net>, John Kelly <jak@cetlink.net>, Luiz de Barros <luiz@nlink.com.br>
Cc:        isp@FreeBSD.ORG
Subject:   Re: Cabling problems with etinc?
Message-ID:  <3.0.5.32.19980529080750.03971150@ccsales.com>
In-Reply-To: <19980529012911.42426@cpl.net>
References:  <35701727.479044805@mail.cetlink.net> <Pine.BSF.3.96.980528091535.29261A-100000@mirage.nlink.com.br> <35701727.479044805@mail.cetlink.net>

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OK.

Here we go again:

1. Etinc has always supported:
   a. Their drivers.
   b. Their adapters.
   c. Getting a connection to work with your upstream ISP. They helped me
do this on:
	1. PPP
	2. Frame Relay
	3. HDLC (Cisco)

	...all of which are still running today...very nicely. In addition their
hardware is: 1) sexy, 2) nice, 3) cool, and oh ... 4) the stuff really
works...driver included. IMHO there is NO other T1 card that is
economically feasable...you must learn routing concepts on your own...you
should know them by now anyway.

2. Etinc's job is NOT to support:
   a. Your routing from the route standpoint. They did not write routed,
gated, or any other routING product.
   b. You, in learning what an IP route is and how to setup a default
gateway and how to route a block of IP's to another interface on the web
server across YOUR network and etc...

Dennis is a great guy once you can just get past the cold methodical
non-emotional approach he has and do the job. He is like that because of
dealing with a lot of big companies who could care less and JUST WANT THE
JOB DONE and won't be having tea with him later...that's for sure.

Just my perspective, 
Randy Katz

At 01:29 AM 5/29/98 -0700, Shawn Ramsey wrote:
>> On Thu, 28 May 1998 09:34:12 -0300 (EST), Luiz de Barros
>> <luiz@nlink.com.br> wrote:
>> 
>> >I have heard of many other choices of Sync cards and maybe next time i
>> >will use another card, that can give me support to work with more than
>> >64Kbps. I used to recomend etinc to my friends because of its support to
>> >FreeBSD, a Robust system with full support from the developers, etc but
>> >now i am quite disappointed with etinc's support.
>> 
>> Another dissatisfied Dennis' customer, big surprise.
>
>Another satisfied customer here. But I have never needed support of any
>sort, other than a working driver. (at least not from Dennis).
>
>
>
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