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Date:      Thu, 1 Nov 2001 23:24:09 -0800
From:      "Ted Mittelstaedt" <tedm@toybox.placo.com>
To:        <absinthe@pobox.com>, "Christopher Sean Hilton" <chris@vindaloo.com>, <questions@FreeBSD.ORG>
Subject:   RE: This list works poorly at best -- Was: Censorship...
Message-ID:  <005d01c1636f$5ce1b4e0$1401a8c0@tedm.placo.com>
In-Reply-To: <20011101140533.80079.qmail@web10408.mail.yahoo.com>

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>-----Original Message-----
>From: owner-freebsd-questions@FreeBSD.ORG
>[mailto:owner-freebsd-questions@FreeBSD.ORG]On Behalf Of Dylan Carlson
>Sent: Thursday, November 01, 2001 6:06 AM
>To: Ted Mittelstaedt; Christopher Sean Hilton; questions@FreeBSD.ORG
>Subject: RE: This list works poorly at best -- Was: Censorship...
>
>
>I believe that if this list could adopt the same behavior of the Sun-Managers
>list, we would be fine.
>
>SUMMARY:  emails would be a nice change.   Thereby, people can
>subscribe to the
>summaries only if they choose to do so.   And also we can make digests of the
>summaries.
>
>Of course, part of that is voluntary behavior.  I don't think the experienced
>folks here are that far apart from the subscribers of Sun-Managers.   The
>problem is people new to FreeBSD or Unix in general.   They barely understand
>how to phrase their own questions, much less understand what they're asking.
>
>I believe for that we need active moderation.
>
>The signal:noise ratio has been extreme on this list at times, and has often
>kept me away from opening requests for help, even when I have time to do so.
>

As this list e-mail address is stamped right on all the FreeBSD CDROMs under
Technical Support, it's the de-facto Front Door to FreeBSD.  I think it will
be impossible to improve the signal:noise ratio as long as this is going on.

Perhaps what should have been done is that the Tech Support e-mail address
should have been pointed to an autoresponder that sent back a list of all
FreeBSD support mailing lists with instructions to subscribe to the list
appropriate to the problem you are having as well as instructions as to
how to dig info out of the mailing list archives.  Damage has been done now,
though.


Ted Mittelstaedt                                       tedm@toybox.placo.com
Author of:                           The FreeBSD Corporate Networker's Guide
Book website:                          http://www.freebsd-corp-net-guide.com



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