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Date: Fri, 05 Dec 2003 11:48:20 -0700
From: Damon Brown <damon.brown@NAU.EDU>
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Subject: overcharged
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Hello,

I've written several emails concerning an 
overcharge to my credit card.
Can you please put me in touch with someone 
who can take care of this?  Otherwise I'll 
have to go to the credit card company to sort 
it out with you.

regards,

Damon Brown
Unix Administrator
Northern Arizona University