From owner-freebsd-isp Sat Sep 4 11: 5:46 1999 Delivered-To: freebsd-isp@freebsd.org Received: from smtp.shellnet.co.uk (smtp.shellnet.co.uk [194.129.209.14]) by hub.freebsd.org (Postfix) with ESMTP id 7E03D15255 for ; Sat, 4 Sep 1999 11:05:41 -0700 (PDT) (envelope-from flec@flec.co.uk) Received: from STEVENFHOME (host5-99-49-131.btinternet.com [195.99.49.131]) by smtp.shellnet.co.uk (8.9.3/8.9.1-shellnet.stevenf) with SMTP id TAA14328; Sat, 4 Sep 1999 19:03:59 +0100 (BST) Posted-Date: Sat, 4 Sep 1999 19:03:59 +0100 (BST) From: flec@flec.co.uk (Steven Fletcher) To: Ronald Wiplinger Cc: isp@freebsd.org Subject: Re: Tcket system Date: Sat, 04 Sep 1999 18:03:53 GMT Message-ID: <37d25dde.121221586@smtp.shellnet.co.uk> References: <37D0FE49.ABB069CE@trace.net.tw> In-Reply-To: <37D0FE49.ABB069CE@trace.net.tw> X-Mailer: Forte Agent 1.5/32.452 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Sender: owner-freebsd-isp@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.org On Sat, 04 Sep 1999 19:11:05 +0800, you wrote: >Does anybody have a "ticket system" ? Take a look at Keystone (http://www.stonekeep.com/keystone.php3). There is no email interface with it (last time I checked). I wrote a working, but not very functioal one in perl... it dosen't handle mime encoded emails/attachments yet but basically takes the subject/body/sender of the email and turns it into keystones "Problem", body, and "Open tech" fields via the perl DBI system. I might stick it up & distribute it somewhere when I've done those. Steven Fletcher stevenf@shellnet.co.uk / flec@flec.co.uk To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message