From owner-freebsd-isp Sat Sep 4 12:55:46 1999 Delivered-To: freebsd-isp@freebsd.org Received: from jade.chc-chimes.com (jade.chc-chimes.com [216.28.46.6]) by hub.freebsd.org (Postfix) with ESMTP id 73EF115CCD for ; Sat, 4 Sep 1999 12:55:44 -0700 (PDT) (envelope-from billf@jade.chc-chimes.com) Received: by jade.chc-chimes.com (Postfix, from userid 1001) id DC5931C24; Sat, 4 Sep 1999 14:59:12 -0400 (EDT) Received: from localhost (localhost [127.0.0.1]) by jade.chc-chimes.com (Postfix) with ESMTP id D7D3E3817; Sat, 4 Sep 1999 14:59:12 -0400 (EDT) Date: Sat, 4 Sep 1999 14:59:12 -0400 (EDT) From: Bill Fumerola To: Steven Fletcher Cc: Ronald Wiplinger , isp@freebsd.org Subject: Re: Tcket system In-Reply-To: <37d25dde.121221586@smtp.shellnet.co.uk> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-freebsd-isp@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.org On Sat, 4 Sep 1999, Steven Fletcher wrote: > >Does anybody have a "ticket system" ? > > Take a look at Keystone (http://www.stonekeep.com/keystone.php3). > > There is no email interface with it (last time I checked). I wrote a > working, but not very functioal one in perl... it dosen't handle mime > encoded emails/attachments yet but basically takes the > subject/body/sender of the email and turns it into keystones "Problem", > body, and "Open tech" fields via the perl DBI system. I might stick it > up & distribute it somewhere when I've done those. Keystone does have a e-mail interface now. Keystone is a great program, but I'm biased. -- - bill fumerola - billf@chc-chimes.com - BF1560 - computer horizons corp - - ph:(800) 252-2421 - bfumerol@computerhorizons.com - billf@FreeBSD.org - To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message