From owner-freebsd-isp Sat Sep 4 15: 2:18 1999 Delivered-To: freebsd-isp@freebsd.org Received: from mail.desktop.com (mail.desktop.com [166.90.128.242]) by hub.freebsd.org (Postfix) with ESMTP id 37C87154CB for ; Sat, 4 Sep 1999 15:02:15 -0700 (PDT) (envelope-from clark@desktop.com) Received: (from clark@localhost) by mail.desktop.com (8.9.2/8.9.2) id PAA42583; Sat, 4 Sep 1999 15:00:53 -0700 (PDT) (envelope-from clark) Date: Sat, 4 Sep 1999 15:00:53 -0700 From: Clark Shishido To: Ronald Wiplinger Cc: freebsd-isp@freebsd.org Subject: Re: Tcket system Message-ID: <19990904150053.A42444@desktop.com> References: <37D0FE49.ABB069CE@trace.net.tw> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii X-Mailer: Mutt 0.95.3i In-Reply-To: <37D0FE49.ABB069CE@trace.net.tw>; from Ronald Wiplinger on Sat, Sep 04, 1999 at 07:11:05PM +0800 Sender: owner-freebsd-isp@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.org On Sat, Sep 04, 1999 at 07:11:05PM +0800, Ronald Wiplinger emailed: > Does anybody have a "ticket system" ? > > ... or does something else exist? > I personally can't stand Keystone's interface so I went looking for some ticketing systems a couple of months ago. I found this page with many free packages available, http://linas.org/linux/pm.html But I ended up going back to one that I had used before (not listed on the page above), RequestTracker, available at http://www.fsck.com/projects/rt/ It has a web, email and command line interface (great for generating quick reports) --clark To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message