Date: Mon, 19 May 1997 11:43:39 -0500 (CDT) From: Russ Panula <zeeb@digitaladvantage.net> To: Steve <shovey@buffnet.net> Cc: freebsd-isp@FreeBSD.ORG Subject: Re: radius, usr total control and freebsd Message-ID: <Pine.BSF.3.95.970519110706.18228C-100000@phil.digitaladvantage.net> In-Reply-To: <Pine.BSI.3.95.970519082658.2510K-100000@buffnet11.buffnet.net>
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On Mon, 19 May 1997, Steve wrote: > My problem with the box was not the box - it was USR policies. You buy a > box with X2. You get a box without control software and without X2. You > have to fill in an mail or fax a form and your invoice - assuming you can > push your vendor into cutting an invoice timely, then you have to dig thru > a maze of web pages to find a form to set up a web account, you then wait > days for an approval so that you can wade thru the web pages again, to put > in your information, to get the information you then need to wade thru > some more web pages, to generate a key to enable X2 on the box. Then you > can fish around for the control software and download that. > > So the problem is not the box - its the policy. Agreed. It's a silly approach we solved by hanging the 'this unit is going to be returned in an hour' thing over our vendor's head. They jumped through the hoops for us, and we had an X2 key and the latest software revs fairly quick. Not exactly what I had in mind, but hey, I do like working with the box. ..Russ
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