From owner-freebsd-isp Fri Feb 13 14:15:08 1998 Return-Path: Received: (from majordom@localhost) by hub.freebsd.org (8.8.8/8.8.8) id OAA20754 for freebsd-isp-outgoing; Fri, 13 Feb 1998 14:15:08 -0800 (PST) (envelope-from owner-freebsd-isp@FreeBSD.ORG) Received: from panda.hilink.com.au (panda.hilink.com.au [203.8.15.25]) by hub.freebsd.org (8.8.8/8.8.8) with ESMTP id OAA20747 for ; Fri, 13 Feb 1998 14:15:04 -0800 (PST) (envelope-from danny@panda.hilink.com.au) Received: (from danny@localhost) by panda.hilink.com.au (8.8.5/8.8.5) id JAA15551; Sat, 14 Feb 1998 09:14:54 +1100 (EST) Date: Sat, 14 Feb 1998 09:14:54 +1100 (EST) From: "Daniel O'Callaghan" To: "Darrin R. Woods" cc: isp@FreeBSD.ORG Subject: Re: BIND question followup.. In-Reply-To: <3.0.32.19980213142831.006a0fb0@netgazer.net> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-freebsd-isp@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.org On Fri, 13 Feb 1998, Darrin R. Woods wrote: > All the websites resolv correctly from within our domain/ip range. They > also resolv correctly for anyone that sets their DNS on their pc/mac to one > of ours. But what about outside? You have broken the first rule of forward DNS resolution - you have both primary and secondary on your own site. This is a no-no, because it means that if some has a problem reaching you, they can't even resolve your name - they just get a DNS timeout, eventually with 'server failed' or similar error. Do your company a favour and get a couple of secondaries in different parts of the world; at least such that they don't use the same Internet backbone provider as you. Ask on this list for secondary swaps. > The main website that we are getting the biggest complaints on is > "www.auctiondepottx.com" which is one of several virtual websites at > 209.83.225.63. Is it the busiest site on your server? > One other user was getting complaints (with a different website) and tried > hitting their website (www.cityofmesquite.com) from 10 different local > providers within a 30 minute time period. Only one of the providers had a > problem getting to the site, so it was hard for us to say it was our fault. Get this person to test your reachability with ping. Ask the failing provider to test reachability from their nameserver to yours. /* Daniel O'Callaghan */ /* HiLink Internet danny@hilink.com.au */ /* FreeBSD - works hard, plays hard... danny@freebsd.org */ To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message