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Date:      Wed, 17 Jan 2001 18:01:53 -0700 (MST)
From:      "Forrest W. Christian" <forrestc@imach.com>
To:        J & C Frazier <admin@csocs.com>
Cc:        freebsd-isp@FreeBSD.ORG
Subject:   Re: Problems with sendmail and NSI
Message-ID:  <Pine.BSF.4.21.0101171755000.22366-100000@workhorse.iMach.com>
In-Reply-To: <3A663DD1.ADD8C36D@csocs.com>

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You need to get in touch with CAble and wireless and/or internic and have
them troubleshoot this.   I can traceroute all the way there:

Type escape sequence to abort.
Tracing the route to ns1.netsol.com (216.168.224.200)

  1 bordercore3-serial5-0-12.Denver.cw.net (166.48.100.49) [AS 3561] 44
msec 36 msec 28 msec
  2 acr2.Denverden.cw.net (208.172.162.62) [AS 3561] 32 msec 60 msec 40
msec
  3 acr1-loopback.Restonrst.cw.net (206.24.178.61) [AS 3561] 80 msec 68
msec 80 msec
  4 bar1-loopback.Restonrst.cw.net (206.24.178.3) [AS 3561] 136 msec 176
msec 144 msec
  5 network-solutions-inc.Restonrst.cw.net (206.24.181.134) [AS 3561] 136
msec 164 msec 168 msec
  6  * 216.168.224.4 [AS 6245] 116 msec 116 msec
  7 ns1.netsol.com (216.168.224.200) [AS 6245] 124 msec *  80 msec

It appears there is some sort of filter or routing problem on either hop 4
or 5 above (your hop 5 or 6) in relation to your IP address.  I would
suspect a corrupted routing entry in network solutions router (hop 5
above) for your route, OR a filter in either 4 or 5 above.

If you can get a hold of network solution's network engineer, have them
check the route on their router for you.

On Wed, 17 Jan 2001, J & C Frazier wrote:

> Date: Wed, 17 Jan 2001 17:50:25 -0700
> From: J & C Frazier <admin@csocs.com>
> To: Forrest W. Christian <forrestc@imach.com>
> Cc: freebsd-isp@FreeBSD.ORG
> Subject: Re: Problems with sendmail and NSI
> 
> # traceroute ns1.netsol.com
> traceroute to ns1.netsol.com (216.168.224.200), 30 hops max, 40 byte packets
>  1  cw-gateway20.colocateusa.net (207.49.20.1)  2.167 ms  3.106 ms  3.305 ms
>  2  bar2-serial4-0-0-12-0.Washingtondck.cw.net (206.24.234.65)  12.522 ms  4.748
> ms  4.979 ms
>  3  acr2-loopback.Washingtondck.cw.net (206.24.226.62)  5.420 ms  5.669 ms  8.822
> ms
>  4  acr1-loopback.Restonrst.cw.net (206.24.178.61)  19.793 ms  25.926 ms  9.228
> ms
>  5  bar1-loopback.Restonrst.cw.net (206.24.178.3)  13.981 ms  18.486 ms  10.529
> ms
>  6  * * *
> 
> "Forrest W. Christian" wrote:
> 
> > Looks like your upstream is Cable and Wireless and this address is
> > from their block (a /14 to be specific).  I can get to your port
> > fine, but again, I'm directly connected to cable and wireless as one of
> > our upstreams.
> >
> > The symptoms below are consistent with some sort of routing issue.   The
> > DNS timeouts mean the DNS queries are not getting to their destination,
> > which is consistent with your telnet timing out.
> >
> > Have you tried a traceroute to ns1.netsol.com?  Where does it die?
> >
> > On Wed, 17 Jan 2001, J & C Frazier wrote:
> >
> > > Date: Wed, 17 Jan 2001 17:30:24 -0700
> > > From: J & C Frazier <admin@csocs.com>
> > > To: Forrest W. Christian <forrestc@imach.com>
> > > Cc: Edwin Culp <eculp@EnContacto.Net>, freebsd-isp@FreeBSD.ORG
> > > Subject: Re: Problems with sendmail and NSI
> > >
> > > The IP is 207.49.21.231 (csocs.com).  Also note the following:
> > >
> > > # nslookup
> > > Default Server:  localhost.csocs.com
> > > Address:  127.0.0.1
> > >
> > > > networksolutions.com
> > > Server:  localhost.csocs.com
> > > Address:  127.0.0.1
> > > Non-authoritative answer:
> > > Name:    networksolutions.com
> > > Address:  216.168.224.69
> > >
> > > > ns1.netsol.com
> > > Server:  localhost.csocs.com
> > > Address:  127.0.0.1
> > > Non-authoritative answer:
> > > Name:    ns1.netsol.com
> > > Address:  216.168.224.200
> > >
> > > > server ns1.netsol.com
> > > Default Server:  ns1.netsol.com
> > > Address:  216.168.224.200
> > >
> > > > csocs.com
> > > Server:  ns1.netsol.com
> > > Address:  216.168.224.200
> > > *** Request to ns1.netsol.com timed-out
> > >
> > > > networksolutions.com
> > > Server:  ns1.netsol.com
> > > Address:  216.168.224.200
> > > *** Request to ns1.netsol.com timed-out
> > >
> > > This tells me there's evidently some sort of dns issue I guess.
> > >
> > > J.C. Frazier
> > >
> > >
> > > "Forrest W. Christian" wrote:
> > >
> > > > If you don't have TCP connectivity between you and them, there is
> > > > definately some sort of routing or filtering issue between point a and b.
> > > >
> > > > Would you be kind enough to (perhaps privately) send me the IP address of
> > > > the machine in question so I can see what it looks like routing-wise from
> > > > here (perhaps I can see something).
> > >
> >
> > - Forrest W. Christian (forrestc@imach.com) AC7DE
> > ----------------------------------------------------------------------
> > iMach, Ltd., P.O. Box 5749, Helena, MT 59604      http://www.imach.com
> > Solutions for your high-tech problems.                  (406)-442-6648
> > ----------------------------------------------------------------------
> 

- Forrest W. Christian (forrestc@imach.com) AC7DE
----------------------------------------------------------------------
iMach, Ltd., P.O. Box 5749, Helena, MT 59604      http://www.imach.com
Solutions for your high-tech problems.                  (406)-442-6648
----------------------------------------------------------------------



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