Date: Sun, 24 Apr 2005 18:33:00 -0400 From: ChrisC <chrisc123@cox.net> To: Chuck Swiger <cswiger@mac.com> Cc: freebsd-questions@freebsd.org Subject: Re: Where to find good/cheap tech support Message-ID: <6.1.2.0.0.20050424182653.01b33ec0@pop.east.cox.net> In-Reply-To: <426BEBF7.8010203@mac.com> References: <6.1.2.0.0.20050424095347.019ab7b0@pop.east.cox.net> <426BEBF7.8010203@mac.com>
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Thanks for the reply.
-
I have tried posting the problem in the bsdforums.com as well as on
this mailing list but no one seems to be able to help.
-
In my mind there is always the possibility of a problem being a pebkac
but this problem only occurs with FreeBSD. The SCSI controller works
fine when I load RedHat Fedora Core 3 or Windows 2000 Pro.
Unfortunately I don't know much about FreeBSD to do much trouble
shooting myself so I might just have to go with another OS on this
specific server.
-
Here is a copy of my original email/problem.
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I am attempting to install FreeBSD 5.3 onto a new server, but during
the initial bootup it fails / times out from what I think is it trying
to initialize the SCSI adapter. The server has an Adaptec AIC-7902
dual-channel Ultra320 SCSI controller which the i386 ahd(4) driver has
listed as a supported device.
-
I have been reading and searching this lists archives as well as the
bsdforums.org site for possible solutions, but so far what I have
found has not worked. I have tried disabling/enabling ACPI, removing
all but one SCSI drive and re-checking the adapter settings comparing
them to a different Adaptec controller on another server running
FreeBSD 5.3 which works fine. The servers BIOS and firmware is all up
to date and is mainly running on its default settings.
-
Here is a summary of what I am seeing during bootup:
-
Ata1-master : FAILURE ATAPI_IDENTIFY timed out
Waiting 15 seconds for SCSI devices to settle
-------Dump Card State Ends-------
(probe29:ahd1:0:15:0) SCB0xe timed out
ahd0: Issued Channel A Bus Reset 4 SCBs aborted
-
Thanks again for taking time to reply.
At 4/24/2005 02:56 PM, Chuck Swiger wrote:
ChrisC wrote:
Where would you all recommend that one can go to find good FreeBSD
tech support that does not cost $150+ an hour?
This mailing list usually does a pretty good job, considering, and
it's free.
However, someone located on-site or near to where-ever the machine
is, is going to do a better job than someone located far away--
it's much easier to work on console than debug problems remotely
via email.
(This is true even when the problem isn't PEBKAC. :-)
--
-Chuck
PS: The acronym googles well, not that I mean to suggest *your*
problem is a matter of user error. Are you sure the SCSI
controller is still OK-- does it work in another machine?
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