From owner-freebsd-questions Sat Mar 3 6: 2:47 2001 Delivered-To: freebsd-questions@freebsd.org Received: from freeze.org (www.bellnetworks.net [208.177.187.234]) by hub.freebsd.org (Postfix) with ESMTP id C47EB37B71C for ; Sat, 3 Mar 2001 06:02:43 -0800 (PST) (envelope-from jim@freeze.org) Received: (from jim@localhost) by freeze.org (8.11.2/8.11.2) id f23E0Pe19350; Sat, 3 Mar 2001 09:00:25 -0500 (EST) (envelope-from jim) X-Authentication-Warning: www.bellnetworks.net: Processed from queue /var/spool/alt_queue X-Authentication-Warning: www.bellnetworks.net: Processed by jim with -C /web/siteinfo/freeze/mail/sendmail.cf Date: Sat, 3 Mar 2001 09:00:25 -0500 (EST) From: Jim Freeze X-Sender: jim@www.bellnetworks.net To: Greg Lehey Cc: Peter Baitz , questions@FreeBSD.org, Ted Mittelstaedt Subject: Re: FreeBSD issues at iServer!!! In-Reply-To: <20010301224820.C22425@sydney.worldwide.lemis.com> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.ORG On Thu, 1 Mar 2001, Greg Lehey wrote: > On Thursday, 1 March 2001 at 8:29:30 -0500, Jim Freeze wrote: > > I haven't noticed degredation in performance since the move. All > > downtimes are promptly reported and customer service (except for an > > occasional support dweeb) is very good. > > > > My current server has an uptime of 19 days. Not spectacular, but it > > just recently got a diskspace upgrade. > > So what's your long-term assessment of their equipment? > The facilities that I toured were in the Orem Data Center. They had created custom racks to hold the hardware. The racks were ~4-5u and were configured with 3 extra large fans to keep the equipment cool. SCSI drives and intel chips were used. That is the extent of the detail that I know. That was almost two years ago that I last saw the equipment. What is my long-term assessment of their equipment? My opinion is it looks like they have taken measures to provide a stable system. More so that just buying some companies rackmount server. At the time I think they went with custom equipment because they were not happy with what they could obtain commercially. What is my long-term assessment of their ability to provide a stable webhost? To me it seems that 50% is hardware and 50% is system configuration. I have never worried about the hardware. I have never had a machine go down. However, I have used other hosting companies that have gone down due to mismanagement..ie the sysop messes something up and you are at their mercy until they fix it. EG, I have one account (FreeBSD but not iServer) where the sysop accidently disabled my email and since this was not a virtual root system like iServer I was not able to fix it myself and had to get creative to contact him. iServer seems to have a professional support staff. It is operated 24/7 and that helps when I suggest it to others as a webhost. FWIW Cheers ========================================================= Jim Freeze jim@freeze.org --------------------------------------------------------- "So, it should be relatively easy ... this is the phrase I use when someone else is the most obvious person to do something." Harry Ohlsen ========================================================= To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message