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Date:      Fri, 4 Apr 2014 18:42:57 -0400
From:      Joe Nosay <superbisquit@gmail.com>
To:        Chris Benesch <chris.benesch@gmail.com>
Cc:        freebsd-advocacy@freebsd.org
Subject:   Re: Leaving the Desktop Market
Message-ID:  <CA%2BWntOusd0oSKFjTfDrCT6BF2JTWaAG14q2tF2hChwYVgL4bYg@mail.gmail.com>
In-Reply-To: <012601cf501f$063db7b0$12b92710$@gmail.com>
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On Fri, Apr 4, 2014 at 12:00 PM, Chris Benesch <chris.benesch@gmail.com>wrote:

> Hi guys, I've been watching this heated discussion for a few days and here
> is my $.02
>
> I'm not your average computer user either.  I learned BASIC on a Commodore
> 64 back in 84 and decided my collection of toys was nowhere hear as fun as
> making ascii art dance across the screen, or flying a carat symbol through
> a
> canyon made of asterisks.  Then I learned sprites and within a month had
> the
> byte codes to make a circle down in my head.  Amazing what young brain can
> do before you hit high school and ruin it with partying :-)
>
> I work in the software development field now professionally, mostly on
> large
> AIX systems.  My wet dream has always been to go to a full Linux / BSD
> desktop for work and entertainment.  I don't do a lot of gaming, so that's
> not a huge issue, but there always ends up being something.  Some little
> thing that works fine on Windows and doesn't on *nix.  I can usually find a
> workaround, but again, out of the box if it weren't for my stubbornness I
> would switch back pretty quickly.
>
> I remember everyones complaint with *nix systems 10 years ago was hardware
> support.  "Oh theres plenty of software to do everything, but my XXX
> graphics card doesn't work"  Now, it's the opposite.  I spend half a day
> installing windows on a system and finding all the drivers, whereas *nix
> picks it all up right out of the box.
>
> We also had an old laptop and finally caved to give our 12 year old son his
> own computer.  The first thing I thought was "Ok I'll just throw XP on it
> with Firefox and AVG"  Since all he really does is look up pictures to
> print
> out and color and play flash games.  I come back a month later to do some
> updates and make sure its all up to date and its running like a slug.  No
> viruses, nothing like that, just Winrot.  So I threw Lubuntu on it and its
> been humming along fine and snappy for 6 months now.  It also allowed me to
> get in via SSH and set up a cron job to shut itself down when hes not
> supposed to be on it :)  He adapted to the new environment easily and
> happily uses LXDE on an Ubuntu clone and goes to school and uses Windows.
> It surprises even me how adaptable he is given he has mild autism.  I guess
> what I'm saying is coming from a blank slate, *nix works great.
>
> The problem, and the largest market share is the people in the middle.
> Those who are used to Windows, aren't real hackers and don't want to learn
> new stuff, they just want to go in and have everything look and act like
> they are used to.  And they don't want to lose the ability to play their
> copy of Duke Nukem 3-D they bought long ago either :-)
>
> As I see it, the solution is kind of simple.  We are already there minus
> the
> software that people may want to use that is legacy.  Macintosh early on
> had
> the ability to run .exe files, and through years of hard work, they are a
> competitor to Windows. *nix .. sort of does.  We need to work the hell out
> of Wine and make it built into any desktop distribution.  I know easier
> said
> than done, but the end result would be worth it.
>
> The day that Bob the car mechanic can go to Wal Mart and spend $500 on a
> Windows 8 laptop that runs like a slug, or $300 on a laptop with some *nix
> distro that runs twice as fast and both allow him to just pop in the CD
> from
> an auto manufacturer and run their software will be the turning point.
>
> The way to really make it drive its point home is gaming.  I don't know
> much
> about the internals of it, but *nix needs some good games or at least a
> fast
> compatibility layer to play the big ones out there now.
>
> Bottom line, make it fun and make it compatible.  The lower price will
> attract plenty of customers.  As long as they allow us die hards to install
> a text only system we're good :-)
>
> -----Original Message-----
> From: owner-freebsd-advocacy@freebsd.org
> [mailto:owner-freebsd-advocacy@freebsd.org] On Behalf Of Stephen Perry
> Sent: Friday, April 4, 2014 10:18 AM
> To: 'Allen'
> Cc: freebsd-advocacy@freebsd.org; hackers@freebsd.org; current@freebsd.org
> Subject: RE: Leaving the Desktop Market
>
> > > > There is no such thing as a desktop market for *BSD or Linux.
> > > > There never has been and there never will be.
> >
> > Oh come on now, it depends on a couple of things, and I wouldn't go
> > that
> far.
> > I've got a lot of family members that know next to nothing about
> computers,
> > and I got tired of fixing them all the time.
> >
> > Just as an example, my cousin basically destroyed his parents computer
> > and got a job, and bought himself a brand new computer, and had me set it
> up.
> > This was a while back and his Windows XP Home computer took all of one
> > week too have issues. I updated Windows and saw he had never tried.
> >
> > I installed Spybot and AVG and updated them and ran them. When I got
> > back home, I checked them and they had found over 12,000 infections!
> > Everything from trojans and back doors, to those fake security centers.
> >
> > He is an idiot when it comes to this stuff and I don't mind saying so.
> > The
> weird
> > thing was that all he did on this computer, was go online with a web
> browser,
> > IM with friend's, and listen to music and download all types of
> > things. He
> did
> > do some homework in between porn marathons too.
> >
> > My point for all this is that I eventually did something that worked;
> > I
> installed
> > Linux on his computer, made a script to keep it updated, and
> > basically, I
> had
> > KDE installed, Gnome, and a few others, and by setting up KDE and
> > putting Web browser short cuts on the desktop, a shortcut to some IM
> > clients, an XMMS shortcut, and a few others so that he could do what
> > he was doing. I set up some Office suites as well, and this worked.
> > His machine stayed up
> to
> > date without any issues, and he no longer had any problems.
>
> The common denominator for these types of issues is that the average
> consumer isn't properly educated on how to maintain a computer or on
> responsible internet browsing. You can only get so far with Geek Squad
> before they've exhausted their knowledge and competency of computers in
> general.
>
> > > You know you opened a can of worms with that one. Because all the
> > > nerds are going to step up and say "Well, I run FreeBSD on my desktop!
> > > It's totally viable!"
> >
> > Like I said, I wouldn't go that far; Those of us on this list probably
> aren't fans
> > of Windows, and probably only use it when required, but in the example
> > I gave above, I found that people who know literally nothing about
> > computers in general, do really well with Linux and BSD as long as I
> > took the time
> to set
> > up the desktop for them and installed all the stuff they needed and
> > placed the shortcuts on the desktop. It worked really well. Even my
> > Mom who knows nothing about computers, can sit down and use Linux or
> > BSD without any trouble, as long as the desktop is set up properly.
>
> I am a fan of Windows for the most part, probably because I enjoy gaming
> and
> don't like looking for workarounds to what I've been accustomed to for a
> couple of decades now on either Windows or Mac OS (I'm 25...interpret that
> as you will). The problem that I've always seen with Linux or BSD in
> general
> is the fact that you have to take the time to set it up or have someone do
> it for you if you have no idea how to read documentation or don't feel
> comfortable installing the system yourself. OS X will do the job for the
> average consumer wanting a UNIX-like experience with a functional desktop
> out of the box even if it costs them their kidney. I myself have little
> difficulty with Linux or BSD, but I originally started out my university
> life in computer science and am therefore not really your average consumer.
>
> > > Dear nerds, get some perspective. You aren't an end user, and you're
> > > masochistic. It's okay, we accept you here. But your individual use
> > > case doesn't indicate a place in the market. Your basement isn't a
> > > market. It's a basement. Your small company isn't a market. It's a
> > > small company. Many companies combined create a market.
> >
> > > Back to sleep.
> >
> > Now see, that has a point, but I do personally think that Unix not
> > only
> does
> > fine on the desktop, but depending on which version, some versions are
> > more suited to being used as a desktop than others; PC-BSD for
> > example, along with SUSE and even Mandriva, all work well for this.
>
> That's the very problem with Linux and BSD: which version should I use?
> Should I go with openSUSE? Or maybe should I go with Ubuntu? Yeah, Ubuntu
> looks like the easier way to find software I want. But then what version of
> Ubuntu should I use? Unity, KDE, or something else? What is this OpenBox I
> see everyone raving about? I just want iTunes so I can plug in my iPhone
> and
> listen to my music; what do you mean iTunes won't work?
>
> The reason there isn't a huge market for consumer Linux or BSD is because
> consumers don't care about the alternatives that they have to set up
> themselves after figuring out what disc image to download and how to burn
> in
> to DVD or CD. What Apple and Microsoft have been very good about doing for
> the past 20+ years is providing consumers with two very simple options that
> work out of the box. Linux and BSD has yet to do the same from what I can
> tell, even despite the efforts made by Dell (offering a single laptop
> configuration with Ubuntu 12.04) and System76.  The freedom that we enjoy
> on
> BSD or Linux, or just open source as a whole, is a double-edge sword when
> dealing with consumers. Despite some project's best efforts, BSD and Linux
> still require a certain level of technical knowledge that Best Buy, Target,
> Walmart, Fry's, and any other major brick-and-mortar retailer cannot offer
> assistance in (because those employees aren't technically educated either
> and have most likely only heard of Windows or OS X except in the case of
> Fry's).
>
> I am no opponent of open source at all, but the reason it hasn't done well
> in consumer markets is because of the fact that it's open source and offers
> far too many choices that the average, generally computer-illiterate
> consumer doesn't want to make or simply doesn't care about. All of us
> already know that BSD and Linux is at a technical advantage to Windows and
> OS X. Until it's as easy to install and set up as it is on OS X or Windows,
> it won't go anywhere for consumers.
>
> Stephen Perry
>
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Another alternative is to offer custom built systems using Open Source.



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