From owner-freebsd-questions@FreeBSD.ORG Sat Jul 5 15:23:56 2003 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 64A7837B401 for ; Sat, 5 Jul 2003 15:23:56 -0700 (PDT) Received: from typhoon.enabled.com (typhoon.enabled.com [216.218.220.21]) by mx1.FreeBSD.org (Postfix) with ESMTP id EF5CB43FB1 for ; Sat, 5 Jul 2003 15:23:55 -0700 (PDT) (envelope-from admin2@enabled.com) Received: from enabled.com (localhost.enabled.com [127.0.0.1]) by typhoon.enabled.com (8.12.9/8.12.9) with ESMTP id h65MNtUx013019 for ; Sat, 5 Jul 2003 15:23:55 -0700 (PDT) (envelope-from admin2@enabled.com) From: "admin" To: freebsd-questions@freebsd.org Date: Sat, 5 Jul 2003 14:23:55 -0800 Message-Id: <20030705222252.M19446@enabled.com> X-Mailer: Open WebMail 2.01 20030425 X-OriginatingIP: 131.161.240.131 (admin2) MIME-Version: 1.0 Content-Type: text/plain; charset=iso-8859-1 Subject: customer support tracking software X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.1 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Sat, 05 Jul 2003 22:23:56 -0000 can somebody recommend customer support tracking software - giving each support email and Phone call a case number and allowing multiple users to track and add to the progress of a support issue. any ideas here? - noah