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Date:      Sun, 1 Apr 2001 21:50:31 -0700
From:      "Ted Mittelstaedt" <tedm@toybox.placo.com>
To:        "Mike Meyer" <mwm@mired.org>
Cc:        <questions@freebsd.org>
Subject:   RE: ARG!!! 450 Client host rejected: cannot find your hostnam
Message-ID:  <006101c0bb30$724199a0$1401a8c0@tedm.placo.com>
In-Reply-To: <15047.54164.84349.606429@guru.mired.org>

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>-----Original Message-----
>From: Mike Meyer [mailto:mwm@mired.org]
>lined up against
>> the wall and shot at dawn.
>
>Only if the preceding sunset you shot every ISP that doesn't offer
>static IP addresses as an option for their services at the same price
>as the dynamic dns servers (i.e. - between $0 and $5/month). When the

Gladly!!!!

Recently, I did a survey of _local_ ISP's in our market.  I didn't even look
at the
shoestring operators that only offered $9 a month dialup (on a modem pool
that
is so overloaded that the only way to get on is to run an autodialer for a
half-hour) I looked at all ISP's that were listed as providing DSL services
in
our market.

Out of the TWENTY that are listed by the LEC as DSL providers, guess how
many
of them were multihomed, with their own AS number?  NINE!!!

One of these ISP's, Teleport, has 20K customers and was recently bought by
OneMain - and is currently being sued by a class-action by some fat bitch
webdesigner who is complaining that they aren't offering the services that
they said they would offer in their contract.  This ISP is NOT currently
multihomed, by the way, and has been
disconnecting dialup customers that had static IP's with them.

Now, when I was growing up my daddy told me that if you are paying someone
money
for something that's offered by ten other people, and you don't like what
your
getting, that your a damn fool to keep paying your money instead of voting
with
your feet and going elsewhere.

But I guess that what your supposed to do today is that if your getting
service from an ISP that's mismanaged, that your supposed to keep paying
them and sue their asses to make them do what you want them to do, instead
of paying their competition that's better managed.

Then people wonder why all these _bad_ ISP's are still in business - well
stop wondering, because there's your answer.

>choice is between $5/month for dynamic DNS services, or a couple of
>hundred a month for collocation services, guess which I'm going to
>pick?
>

This is an apples-to-oranges comparison.  Colocation is where your taking up
rack space at the ISP, the dynamic DNS schemes are where your webserver is
at the end of a circuit that comes from an ISP.  Typically that circuit is
a dynamic circuit, perhaps dialup, more likely PPP-mode DSL.

>I did make sure I'm not in violation of my TOS. I also think I
>convinced them to fix their monthly open relay tests to bounce to
>them, not me.
>

If they allow commercial Internet serving on an account marked residential
then
no wonder that your having trouble.  We don't.  But, we do permit
non-commercial
Internet serving on residential accounts, as you might expect less than 1%
of
our residential users take advantage of this to run web and mailservers and
the like, so it's not worth the trouble to charge for it in most cases.  In
any case all our DSL stuff is static out-of-the-box except for the ppp-mode
DSL, and if someone wanted a static on that it would be no problem to do it.
Some people
need this anyway for access reasons into corporate firewalls and such.

>
>ISPs that don't provide services that some users want have to expect
>that others will pick up the slack. If they feel like those users are
>"working behind their back" - well, tough.
>

Agreed - which is why we have procedures in place to support the
less-than-1%
of Linux and FreeBSD and other weird configurations that need _normal_
Internet connectivity for various reasons.  You can imagine that when we
do have someone attempt to go behind our back - such as recently one guy
that attempted to run a _commercial_ SMTP server on a $20-per-month account
when he was supposed to be paying $40 per month for a small business
account -
that we also have procedures to deal with this sort of thing too.

--begin rant---
The problem is that by and large the userbase
today is ignorant.  They don't know good Internet service from piss-poor
Internet service.

Take the RoadRunner thing.  There's ISPs that are very shortly going to be
plugging into Time Warner's cable network - and they are going to be
offering
damn good quality Internet service, not this filtered-up-the-wazoo,
proxied-up
-the-wazoo, rotating-musical-chairs-mailservers drek that TimeWarners
ISP is offering.  Yet, you have people like the previous coorespondent who
are
going to be doing what you do and finding some open relay mailserver to
spool
through, and they are going to keep PAYING for the drek service!!!!

Now, how long do you think that those 3rd party ISP's that are going to be
offering better Internet service are going to be in business if everybody
out there has yours and the prior correspondent's attitude?  Not long, I
tell you.  They will plug in to Time Warner's cable network, and the users
that need better service won't make the switch, then they will disconnect
and
then all of you will have no more choice and nothing to prompt Time Warner
to
clean up it's act.

>>From what Ted said, he's one of the ISPs that tries to accomodate
>green(*) users. That he suffers because other ISPs are less
>professional and create a market for dynamic DNS services is a shame,
>but no more so than that green users suffer because of spam-prevention
>measures. Those things are part of life on the internet these days.
>

No - they are not "part of life"  they are being created on the Internet
because of users NOT going and switching service providers when they are
being handed a raft of crap.

All I have to say about this is, if you are a user with a poor ISP, then
QUIT MAKING EXCUSES FOR THEM and get out there and find a better one!  And
if there's no better ISP's in your area then by God start one!!  Internet
service is a business like any other and responds like any other business
to competitive pressures.  But if you - as a user - refuse to avail yourself
of better service when it's available, then those competitive pressures
cease
to exist.

These class-action suits against ISP's like the one in my market, and the
one
that's brewing in California, are the stupidest thing imaginable.  God
Damn -
quit _rewarding_ the crummy ISP's by continuing to do business with them,
and suing them for mismanagement.  Instead quit paying them and pay their
competitor instead!!!!
-------end rant--------


Ted Mittelstaedt                      tedm@toybox.placo.com
Author of:          The FreeBSD Corporate Networker's Guide
Book website:         http://www.freebsd-corp-net-guide.com



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