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Date:      Mon, 16 Aug 1999 13:33:10 +1000
From:      "Cruz, Lito [IBM GSA]" <LCruz@vcomcss1.telstra.com.au>
To:        Sue Blake <sue@welearn.com.au>, Eric Hodel <hodeleri@seattleu.edu>
Cc:        "Cruz, Lito [IBM GSA]" <LCruz@vcomcss1.telstra.com.au>, freebsd-newbies@FreeBSD.ORG
Subject:   RE: Installing freeBSD3.2
Message-ID:  <199908160334.NAA21350@mail.cdn.telstra.com.au>

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[-- Attachment #1 --]
> > 
> > This is described in TROUBLE.TXT on the root of your HDD.
> 
> 
> Thanks for the pointer, though I think you meant to say the root of the
> installation CD or FTP site for that release.
	[Cruz, Lito [IBM GSA]]  

	Right on, for how can one read something in the HDD when one can not
boot up FreeBSD in the first place!

> > It also is reported in the mailing list archives.  Always RTFM.
> 
> It's hard to know how to do that when you're so new, you just can't
> figure out where to go for answers. If they send a first installation
> support question to free-newbies (instead of freebsd-questions) you can
> be pretty sure they haven't yet worked out where all the support
> resources are. Most of us would rather save face by looking something
> up ourselves, if we knew how.
> 
	[Cruz, Lito [IBM GSA]]  

	Furthermore, newbies do not always have the stupid intention of not
reading documents, they just take a chance that maybe there is someone out
there who is friendly enough to save them the time investment combing
through mountains of pages to get to what is relevant to their needs. If
there is no easier way but face the volumes, then so be it.


> When someone like that has a problem, tell them that they can discover
> the best ways to find quick answers themselves in the Newbies First Aid
> Kit
> http://www.welearn.com.au/freebsd/newbies
> 
> Then they can look at http://www.freebsd.org/projects/newbies.html
> for links to more self-help information as they go along.
> 
	[Cruz, Lito [IBM GSA]]  

	Sue, I have found the http links helpful. Thank you for this work 



	regards,


	Lito

[-- Attachment #2 --]
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