From owner-freebsd-stable  Mon Oct 11  8:30:48 1999
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From: Michael Lucas <mwlucas@blackhelicopters.org>
Message-Id: <199910111530.LAA40201@blackhelicopters.org>
Subject: Help Request guides
To: stable@freebsd.org
Date: Mon, 11 Oct 1999 11:30:44 -0400 (EDT)
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Folks,

I've written up two descriptions of solid problem reports, one for
Ethernet NICs and one for dialup PPP.  These are for people who are
considering sending requests for help to -questions.

You can find them at http://www.blackhelicopters.org/~dispatch/report/

I would appreciate any comments on on what I've missed, especially
from anyone who can actually solve in-depth, honest-to-god *problems*
of this sort.

Note that these are just on specifics for the particular problems --
i.e, what should be in a NIC report that doesn't normally appear in a
generic problem report.

I've chosen to call these "Help Request Guidelines" rather than
"Problem report Guidelines" for two reasons.  One, we already have
PRs.  Two, "Error Between Chair and Keyboard" is not our problem.  ;)

==ml


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