From owner-freebsd-questions@freebsd.org Fri Sep 25 05:46:45 2020 Return-Path: Delivered-To: freebsd-questions@mailman.nyi.freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2610:1c1:1:606c::19:1]) by mailman.nyi.freebsd.org (Postfix) with ESMTP id C077A3EACD6 for ; Fri, 25 Sep 2020 05:46:45 +0000 (UTC) (envelope-from dpchrist@holgerdanske.com) Received: from holgerdanske.com (holgerdanske.com [IPv6:2001:470:0:19b::b869:801b]) (using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) key-exchange ECDHE (P-256) server-signature RSA-PSS (4096 bits) server-digest SHA256 client-signature RSA-PSS (2048 bits) client-digest SHA256) (Client CN "www.holgerdanske.com", Issuer "www.holgerdanske.com" (not verified)) by mx1.freebsd.org (Postfix) with ESMTPS id 4ByLWm6ldmz4g29 for ; Fri, 25 Sep 2020 05:46:44 +0000 (UTC) (envelope-from dpchrist@holgerdanske.com) Received: from 99.100.19.101 (99-100-19-101.lightspeed.frokca.sbcglobal.net [99.100.19.101]) by holgerdanske.com with ESMTPSA (TLS_AES_128_GCM_SHA256:TLSv1.3:Kx=any:Au=any:Enc=AESGCM(128):Mac=AEAD) (SMTP-AUTH username dpchrist@holgerdanske.com, mechanism PLAIN) for ; Thu, 24 Sep 2020 22:46:35 -0700 Subject: Re: Regarding your case number 10724899 [ ref:_00D00hhzl._5004V11emZL:ref ] To: "discsupport@seagate.com" References: <1zr37000000000000000000000000000000000000000000000QH6PT000xnpezbIfSciX_94747igUg@sfdc.net> Cc: debian-user@lists.debian.org, freebsd-questions@freebsd.org, license-violation@fsf.org, antitrust.complaints@usdoj.gov From: David Christensen Message-ID: Date: Thu, 24 Sep 2020 22:46:34 -0700 User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.11.0 MIME-Version: 1.0 In-Reply-To: <1zr37000000000000000000000000000000000000000000000QH6PT000xnpezbIfSciX_94747igUg@sfdc.net> Content-Type: text/plain; charset=windows-1252; format=flowed Content-Language: en-US Content-Transfer-Encoding: 8bit X-Rspamd-Queue-Id: 4ByLWm6ldmz4g29 X-Spamd-Bar: ++ Authentication-Results: mx1.freebsd.org; dkim=none; dmarc=none; spf=none (mx1.freebsd.org: domain of dpchrist@holgerdanske.com has no SPF policy when checking 2001:470:0:19b::b869:801b) smtp.mailfrom=dpchrist@holgerdanske.com X-Spamd-Result: default: False [2.97 / 15.00]; TO_DN_EQ_ADDR_SOME(0.00)[]; RCVD_VIA_SMTP_AUTH(0.00)[]; RCVD_TLS_ALL(0.00)[]; FROM_HAS_DN(0.00)[]; ARC_NA(0.00)[]; MID_RHS_MATCH_FROM(0.00)[]; MIME_GOOD(-0.10)[text/plain]; PREVIOUSLY_DELIVERED(0.00)[freebsd-questions@freebsd.org]; DMARC_NA(0.00)[holgerdanske.com]; AUTH_NA(1.00)[]; RCPT_COUNT_FIVE(0.00)[5]; NEURAL_HAM_LONG(-0.38)[-0.384]; NEURAL_SPAM_MEDIUM(0.13)[0.134]; TO_MATCH_ENVRCPT_SOME(0.00)[]; NEURAL_SPAM_SHORT(0.32)[0.317]; R_SPF_NA(0.00)[no SPF record]; FROM_EQ_ENVFROM(0.00)[]; R_DKIM_NA(0.00)[]; MIME_TRACE(0.00)[0:+]; ASN(0.00)[asn:6939, ipnet:2001:470::/32, country:US]; INTRODUCTION(2.00)[]; MAILMAN_DEST(0.00)[freebsd-questions]; RCVD_COUNT_TWO(0.00)[2] X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.33 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Fri, 25 Sep 2020 05:46:45 -0000 On 2020-09-24 15:43, discsupport@seagate.com wrote: > Thank you for getting back to us with that information. My name is Angelo. I am very sorry that the steps provided to you in the last email did not work. I would like to assure you that we will continue to do our best to find a resolution that works for you > > You will need a Windows computer to burn the SeaTools boot image to a flash drive OR any Linux computer that supports burning ISO files to a flash drive, therefore regardless of the operating system you will need to burn the ISO file to a drive flash and start the computer from there to run SeaTools Bootable. > https://www.seagate.com/manuals/software/seatools-bootable/support-and-open-source-statement/ > > Please let us know if the solution above meets all of your support needs. We look forward to your response.  Have a great week. Remember we are here to help you and we will be happy to do so from Monday – Friday > > Kind regards, > > Angelo > Seagate Support > https://support2.seagate.com/ > > > ref:_00D00hhzl._5004V11emZL:ref What is the URL for the ISO file for SeaToolsBootable_RC_2.1.2? What is the URL for the source code for TinyCore Linux and any other GPL v2 code distributed with SeaToolsBootable_RC_2.1.2? Sincerely yours, David Christensen Tracy, California, USA dpchrist@holgerdanske.com cc: debian-user@lists.debian.org freebsd-questions@freebsd.org license-violation@fsf.org antitrust.complaints@usdoj.gov