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Date:      Tue, 24 Dec 1996 15:08:04 +0000
From:      Simon Reading <aat81@dial.pipex.com>
To:        Greg Lehey <grog@lemis.de>, Michael Smith <msmith@atrad.adelaide.edu.au>
Cc:        se@freebsd.org, freebsd-hardware@freebsd.org
Subject:   Re: DAT reliability
Message-ID:  <3.0.32.19961224150632.00691884@pop.dial.pipex.com>

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At 05:47 24/12/96 +0100, Greg Lehey <grog@lemis.de> wrote:
>Simon Reading writes:
>> On the general subject of DAT reliability, phr@netcom.com (Paul Rubin)
writes:
>>> I have a C1533a now a little over 1 year old.  I've had no problems
>>> with it but my usage has been pretty light.  Any DAT drive will
>>> wear out after a year or so of heavy usage.  DAT is built around
>>> consumer audio media designed for low cost, and the mechanisms
>>> are too fiddly to be really durable.  Same goes for 8mm only more so.
>>> If you want reliable backup and can pay for it, get DLT.  Otherwise
>>> DAT is the best bet.
>
>I don't know if I agree with that.  Sure, it's built on the original
>DAT technology, but that doesn't make it a consumer grade article.
>Note that the estimated MTBF of the C1533A is 4 times that of the
>35480A.  They're obviously doing something there.
Mmm.  I wonder what they _are_ doing?

>> Problems with the sony were:
>> - Excessive lacing and unlacing of the tape on boot up (it really seemed to
>> be making a meal of it).
>Ah, yes, this sounds familiar.  That's typically the way my 35480As
>died.  Was this a brand new tape?  I've had cases where a tape written
>on a bad drive can confuse a good drive.
Brand new Sony 90m DDS tape.

>> Tapes which I used successfully on the C1533A:
>>> HP DDS 60 metre.
>>> Sony 90 metre computer grade DDS-2.
>To the best of my knowledge, there ain't no such beast.  The 90 metre
>tapes are all DDS-1.  You need the much more expensive 120 metre tapes
>to get DDS-2.  But at least you weren't using audio grade tapes.
Quite correct.  90m tapes are DDS.  On the box it said compatible with
DDS-2, which is where my typo came from.  I am using 90m tapes as 1. I
don't have a need (yet) to store 4gb, 2. 120m tapes are thinner, 3. 120m
tapes cost four times as much.

>> - Inability to format Sony DDS-2 tape using the Adaptec EZ-SCSI utility:
>>   (read errors, tape removed from drive during format etc).
>I don't understand this.  DDS tapes don't need formatting.  What did
>the documentation say on the subject?  EZ-SCSI is a DOS utility, and
>you don't need it.  Or are you running this under DOS?  EZ-SCSI
>supports all tape drives, some of which need formatting, and I
>wouldn't put it past the program to run into trouble if you try to
>format a drive that doesn't support formatting.

My previous experience was using a Colorado Trakker 700 (and nobody dare
tell me that was a fast and reliable product :-).  The trakker did require
formatting, about 3-6 hours of it, to be precise.  My Adaptec 2940 card
comes with Adaptec Backup on the EZ-SCSI disc.  When using this utility
under Windows 95, I formatted DDS tapes before initiating a backup.  I
would guess that this 'formatting' action would merely write an empty
volume catalog to the tape (containing the name of the tape etc.) which
would mean something to the Adaptec Backup application itself (hence this
operation only took 90 seconds) and might include retensioning.

With the HP C1533A, there were no errors when formatting (writing directory
info) to the tape.
With the Sony SDT7000, it gave errors gallore.

>
>> - device I/O errors when trying to read a tar archive created by the HP and
>> another DDS drive.
>
>It's always better to give the error messages rather than just a
>statement like this.  What were the errors?  For example, my newly
>repaired Exabyte still shows the same problems :-(
>
>Dec 23 12:02:03 freebie /kernel: st1(aha0:5:0): MEDIUM ERROR info:10000
csi:0,0,0,13 asc:3,2 Excessive write errors
>Dec 23 12:02:04 freebie last message repeated 2 times

Hmm.  Where did these diagnostics get output?  I executed tar from the
console and was told 'device I/O error', _NOTHING_ more than that!
Unfortunately I can't try it again, since I no longer have the drive ;-)
Is there a kernel config option for specifying the level of diagnostics?

>Looking at the first item on your list, however, I think I'd agree
>that you do (did) have a defective drive.  You will probably not have
>any problems with a replacement.
You're probably right.  However, my faith in the Sony (which incidentally
was shipped without any installation instructions) has been dented.

Michael Smith <msmith@atrad.adelaide.edu.au> wrote:
>Simon Reading stands accused of saying:
>> In my original post:
>> >I had an HP C1533A DDS-2 drive which worked fine, but which I exchanged
>> for a sony SDT-7000 DDS-2 because of the reliability warnings given in the
>> FreeBSD Handbook. Unfortunately my sony drive is broken - I/O errors on
>> read, can't format tapes using the Adaptec EZ-SCSI utility etc.  
>
>I don't understand this; you don't "format" DAT tapes.  The sony
>units ignore the "erase" command because it makes no sense.

See the reply to Greg above.

>Are you sure you're conditioning your DATs correctly?  You will find
>that a tape that's been in storage should retensioned (wind to end of
>media, rewind), and must be at room temperature for best results.
>Instructions on this sort of thing are included with most decent 
>blank tapes.
The tapes I have used were at 21C, normal pressure and humidity.
I did not retension the tape (unless this was done as part of the Adaptec
Backup 'format' action), but I had used them successfully on the HP C1533,
no problems.  I will retension new tapes in future.  No instructions were
provided with HP or Sony DDS cartridges.

>We've been using and recommending to our customers the Sony SDT-5200
>(DDS2, no compression) for over a year now, with no problems at all.
>Several of these units are operating in arctic/antarctic conditions,
>and there's one in a hut in Indonesia.  We receive tapes from all of
>these sites on an occasional basis and, modulo conditioning shortcuts,
>have never had any trouble reading them.

I doubt whether my problems were to do with conditioning, I am sure that my
SDT-7000 was faulty.

Do you have any experience of the SDT-7000?  The SDT-7000 has a drum
rotational speed twice that of the SDT-5200 (as Greg noted, to enhance
performance).  Running a drive at a higher speed can only make it more
susceptible to mechanical failure.  I would guess that the 5200 has been
out for longer and that any bugs/problems would be more likely to be
observed/sorted out than any with the 7000.  The small price difference
between the two models make me think that there has been little change in
the funamental mechanism design and that 8000rpm may be too fast to
transport the tape using the existing mechanism.

Regards,

Simon

PS I hope Greg has more success with his exabyte drive.



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