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Date:      Wed, 17 Mar 1999 15:42:33 -0800
From:      "Jordan K. Hubbard" <jkh@zippy.cdrom.com>
To:        Ferdinand Goldmann <ferdl@atommuell.oeh.uni-linz.ac.at>
Cc:        stable@FreeBSD.ORG
Subject:   Re: What do people think of May 1st for a 3.2 release date? 
Message-ID:  <98785.921714153@zippy.cdrom.com>
In-Reply-To: Your message of "Wed, 17 Mar 1999 13:29:03 %2B0100." <Pine.BSF.4.05.9903171325590.21547-100000@atommuell.oeh.uni-linz.ac.at> 

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You should always contact orders@cdrom.com when that happens (long
before now!) and let them know.  Sometimes things simply get lost in
the mails and, in such cases, WC will simply send you another one,
saving you from waiting a lot longer than necessary.  Sometimes it's
also that your credit card was declined, or something to that effect,
and they couldn't contact you for another one.  Either way, sending an
email to orders lets someone know that your order has been unnaturally
delayed and needs looking into.  We've had customs situations develop
which we didn't even know about until the customer complained and we
then followed up with the courier (who won't, by default, get back to
us on problems like this - they also operate on a complaint-driven
basis :-).

- Jordan

> On Tue, 16 Mar 1999, Rich Wood wrote:
> > [1] For those of us outside USA. My CD only arrived on 13/3/99
> 
> You are lucky indeed...
> Hmm... My package has still not yet arrived in Austria 8^((.
> 
> I ordered somewhere around Feb. 20 as far as I remember.  Make
> 3.2-RELEASE date August 1st. At most.. that's ridiculous.
> 
> Goldmann Ferdinand
> (ferdl@atommuell.oeh.uni-linz.ac.at)
> 
> 
> 
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