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From: taxman <taxman@acd.net>
To: Bill Moran <wmoran@potentialtech.com>,
	"Kevin Kinsey, DaleCo, S.P." <kdk@daleco.biz>
Subject: Re: RFC 1912 compliant ISP's...
Date: Sun, 2 Mar 2003 18:33:48 -0500
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Cc: Giorgos Keramidas <keramida@FreeBSD.ORG>, questions@FreeBSD.ORG
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On Sunday 02 March 2003 03:15 pm, Bill Moran wrote:
> Kevin Kinsey, DaleCo, S.P. wrote:

> > I'm starting to feel like I'm the only one in the
> > surrounding 3 counties that would know how
> > to do it right....too bad I have no brain for
> > business, 'cause otherwise I could run an
> > ISP better than them, methinks.....I
> > guess I'm just spoiled by the amazing
> > amount of technical know-how around
> > these lists.......
>
> Join the club.  I switched ISPs in Jan because my old
> ISP (PulseNet) couldn't figure out how to make reverse
> DNS work ... even when I told them exactly what to do.
> PulseNet would ignore my phonecalls for weeks at a time,
> until I would threaten them.
>
> The thing that worries me is that they tried to pretend
> that my inability to send email to FreeBSD's mail servers
> was caused by the config at FreeBSD.  I'm smart enough to
> know different, but most of their customers aren't, and
> they're getting lied to.  I wish I could think of something
> effective to do about it.

My ISP had basically the same problem, told me it was my config problem, not 
using a M$ OS, etc. I eventually pointed out to them the output of nslookup 
on their mailserver and made teh tech support try to reverse DNS it.  When 
she couldn't, after some hmms, and let me checks, she fixed it.  It happened 
a couple more times to some of their other servers, but I got it fixed the 
same way.  They ended up being somewhat clueful to non-MS OS's.
	Do most mailservers just not even check for reverse DNS and that's why their 
(the windows users of the brain damaged ISP) mail doesn't bounce?

Tim

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