From owner-freebsd-mobile Thu Nov 30 16:44:39 2000 Delivered-To: freebsd-mobile@freebsd.org Received: from lariat.org (lariat.org [12.23.109.2]) by hub.freebsd.org (Postfix) with ESMTP id 4A0C437B400 for ; Thu, 30 Nov 2000 16:44:37 -0800 (PST) Received: from mustang.lariat.org (IDENT:ppp0.lariat.org@lariat.org [12.23.109.2]) by lariat.org (8.9.3/8.9.3) with ESMTP id RAA15199; Thu, 30 Nov 2000 17:44:25 -0700 (MST) Message-Id: <4.3.2.7.2.20001130174129.0485ed40@localhost> X-Sender: brett@localhost X-Mailer: QUALCOMM Windows Eudora Version 4.3.2 Date: Thu, 30 Nov 2000 17:44:17 -0700 To: Stacy Millions From: Brett Glass Subject: Re: Here is what IBM thinks about using FreeBSD on their newerThinkpads Cc: freebsd-mobile@FreeBSD.ORG In-Reply-To: <3A266DD8.BCA593D0@Millions.CA> References: <4.3.2.7.2.20001129110537.0498b6c0@localhost> <4.3.2.7.2.20001129205937.043ff770@localhost> Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Sender: owner-freebsd-mobile@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.org At 08:10 AM 11/30/2000, Stacy Millions wrote: >I like a good round of IBM bashing as much as the next guy :-) >But I think your expectations for warranty repair is a little out of >whack. I agree that seven days without a laptop is a long time, but >I don't expect expedited service without paying for it (either >on a case by case basis or with a service contract). They didn't offer it. In fact, they did several things which unnecessarily delayed the repair. We ended up paying big bucks to get a second, reconditioned machine of the same model so as to keep going while the other was gone. And -- guess what? Even though it came in a sealed IBM box, with markings indicating that it had been reconditioned by IBM itself, it failed before the first got back from the shop. --Brett To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-mobile" in the body of the message