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Date:      Thu, 25 Nov 2004 18:03:01 +0100
From:      Paul Kaletta <paul@ewido.net>
To:        freebsd-hardware@freebsd.org
Subject:   Promise IDE Controller with Maxtor-Drive stalls Computer
Message-ID:  <86pt216euy.fsf@ewido.net>

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Hi,

I have the following problem, and I suppose it has something to do with
my hardware, although I don't know the exact cause.

I have a Celeron 433 running in a MSI-6117 Motherboard (that's a Intel
LX based board with a 66 MHz frontside-bus). Since the onboard-IDE
controller can only handle hard-drives up to 8GB, I have a Promise
PDC20262 UDMA66 controller plugged into a PCI-slot. There's currently a
Maxtor 120GB hard-disk attached to it.

In random intervals (sometimes a few minutes, sometimes a few hours) I
get an error that looks like this:

ad4: TIMEOUT - WRITE_DMA retrying (2 retries left) LBA=175339620
ad4: TIMEOUT - WRITE_DMA retrying (2 retries left) LBA=175351972
ad4: WARNING - WRITE_DMA interrupt was seen but timeout fired LBA=175339629
ad4: WARNING - WRITE_DMA interrupt was seen but taskque stalled
LBA=175339620


- I tried several standard IDE cables and two different UDMA-66 cables.
(It feels like the error occurred more often with the UDMA-66 cables,
but it still occurs with standard IDE ones).

- I tried putting the card in a different PCI-slot
(No difference)

- I tried several different hard-drives (The error also occurs with a
UDMA-66 Maxtor 80 GB Hard-disk, but does not seem to occur with a 10GB
Fujitsu hard-disk (UDMA-33 only). So I thought that the Maxtor-drives
overheat, so I mounted one of them in an aluminium-frame and put in a
small cooler. The interval before an error appears increased quite a
lot. The overheating assumptions was also supported by my observations
that the drive fails less often with a UDMA-33-cable (half of the
frequency, half of the heat). Now the hard-drive is really cool, but the
error isn't entirely gone.

- I tried to update the IDE-card firmware, but it already has the most
recent version installed

This error (and especially the randomness) drives me nuts! I have really
no idea what I can do now.

Can anybody explain to me, what _exactly_ the error-message means?
Or does anybody have an idea which options I have for further
investigations?

Thanks

Paul

PS:

dmesg gives me (with the Maxtor connected via a standard IDE cable):
Copyright (c) 1992-2004 The FreeBSD Project.
Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
        The Regents of the University of California. All rights reserved.
FreeBSD 5.2.1-RELEASE #0: Mon Feb 23 20:45:55 GMT 2004
    root@wv1u.btc.adaptec.com:/usr/obj/usr/src/sys/GENERIC
Preloaded elf kernel "/boot/kernel/kernel" at 0xc0a09000.
Preloaded elf module "/boot/kernel/snd_emu10k1.ko" at 0xc0a091f4.
Preloaded elf module "/boot/kernel/snd_pcm.ko" at 0xc0a092a4.
Timecounter "i8254" frequency 1193182 Hz quality 0
CPU: Pentium II/Pentium II Xeon/Celeron (434.32-MHz 686-class CPU)
  Origin = "GenuineIntel"  Id = 0x665  Stepping = 5
  Features=0x183f9ff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,M
MX,FXSR>
real memory  = 201261056 (191 MB)
avail memory = 185851904 (177 MB)
Pentium Pro MTRR support enabled
npx0: [FAST]
npx0: <math processor> on motherboard
npx0: INT 16 interface
pcibios: BIOS version 2.10
Using $PIR table, 7 entries at 0xc00fdeb0
pcib0: <Intel 82443LX (440 LX) host to PCI bridge> at pcibus 0 on motherboard
pci0: <PCI bus> on pcib0
pci_cfgintr: 0:7 INTD BIOS irq 10
pci_cfgintr: 0:15 INTA BIOS irq 12
pci_cfgintr: 0:16 INTA BIOS irq 5
pci_cfgintr: 0:18 INTA BIOS irq 11
agp0: <Intel 82443LX (440 LX) host to PCI bridge> mem 0xe0000000-0xe3ffffff at device 0.0
 on pci0
pcib1: <PCI-PCI bridge> at device 1.0 on pci0
pci1: <PCI bus> on pcib1
pci1: <display, VGA> at device 0.0 (no driver attached)
atapci1: <Promise PDC20262 UDMA66 controller> port 0xb800-0xb83f,0xb400-0xb403,0xb000-0xb007,0x
ac00-0xac03,0xa800-0xa807 mem 0xe9000000-0xe901ffff irq 5 at device 16.0 on pci0
atapci1: [MPSAFE]
ata2: at 0xa800 on atapci1
ata2: [MPSAFE]
ata3: at 0xb000 on atapci1
ata3: [MPSAFE]
pcm0: <Creative EMU10K1> port 0xbc00-0xbc1f irq 11 at device 18.0 on pci0
pcm0: <TriTech TR28023 AC97 Codec>
orm0: <Option ROMs> at iomem 0xcc000-0xcdfff,0xc0000-0xc97ff on isa0
pmtimer0 on isa0
atkbdc0: <Keyboard controller (i8042)> at port 0x64,0x60 on isa0
atkbd0: <AT Keyboard> flags 0x1 irq 1 on atkbdc0
kbd0 at atkbd0
fdc0: <Enhanced floppy controller (i82077, NE72065 or clone)> at port 0x3f7,0x3f0-0x3f5 irq 6 d
rq 2 on isa0
fdc0: FIFO enabled, 8 bytes threshold
fd0: <1440-KB 3.5" drive> on fdc0 drive 0
ppc0: <Parallel port> at port 0x378-0x37f irq 7 on isa0
ppc0: Generic chipset (NIBBLE-only) in COMPATIBLE mode
ppbus0: <Parallel port bus> on ppc0
plip0: <PLIP network interface> on ppbus0
lpt0: <Printer> on ppbus0
lpt0: Interrupt-driven port
ppi0: <Parallel I/O> on ppbus0
sc0: <System console> at flags 0x100 on isa0
sc0: VGA <16 virtual consoles, flags=0x300>
sio0 at port 0x3f8-0x3ff irq 4 flags 0x10 on isa0
sio0: type 16550A
sio1 at port 0x2f8-0x2ff irq 3 on isa0
sio1: type 16550A
vga0: <Generic ISA VGA> at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
unknown: <PNP0303> can't assign resources (port)
unknown: <PNP0a03> can't assign resources (port)
unknown: <PNP0501> can't assign resources (port)
unknown: <PNP0700> can't assign resources (port)
unknown: <PNP0400> can't assign resources (port)
unknown: <PNP0501> can't assign resources (port)
Timecounter "TSC" frequency 434320852 Hz quality 800
Timecounters tick every 10.000 msec
acd0: CDRW <IDE-CD ReWritable-2x2x6> at ata1-master PIO3
GEOM: create disk afd0 dp=0xc275316c
afd0: REMOVABLE <IOMEGA ZIP 100 ATAPI> at ata1-slave PIO0
ata2-master: DMA limited to UDMA33, non-ATA66 cable or device
GEOM: create disk ad4 dp=0xc2753060
ad4: 117246MB <Maxtor 6Y120P0> [238216/16/63] at ata2-master UDMA33
Mounting root from ufs:/dev/ad4s2a



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