From owner-freebsd-isp Sat Jan 10 08:48:08 1998 Return-Path: Received: (from root@localhost) by hub.freebsd.org (8.8.7/8.8.7) id IAA16018 for isp-outgoing; Sat, 10 Jan 1998 08:48:08 -0800 (PST) (envelope-from owner-freebsd-isp) Received: from xenu.denverweb.net (xenu.denverweb.net [199.45.153.14]) by hub.freebsd.org (8.8.7/8.8.7) with ESMTP id IAA15978 for ; Sat, 10 Jan 1998 08:47:57 -0800 (PST) (envelope-from bminazzi@w3page.com) Received: from orion (blaine@sdn-ts-003coauroP10.dialsprint.net [206.133.160.61]) by xenu.denverweb.net (8.8.8/8.6.12) with SMTP id JAA05361 for ; Sat, 10 Jan 1998 09:49:09 -0700 (MST) Message-ID: <34B7A6D8.20AF0AB@w3page.com> Date: Sat, 10 Jan 1998 09:50:32 -0700 From: Blaine Minazzi Organization: What, me organized? X-Mailer: Mozilla 3.01 (X11; I; Linux 2.0.32 i486) MIME-Version: 1.0 To: isp@freebsd.org Subject: Re: How to lock out a nonpaying user? References: Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Sender: owner-freebsd-isp@freebsd.org X-Loop: FreeBSD.org Precedence: bulk Mike Fisher wrote: > Adding an asterisk to the beginning of their password generally seems to do > the job. You'd keep receiving mail and serving web pages for them (if > applicable). Then you can just remove the asterisk to let them back in. > > -- > Mike > "Science triumphs again!" -- Dr. H. M. Schey Personally, I think that turning OFF their web page, and having e-mail bounce gets them to pony up a lot quicker, if they are going to pay at all. Also, you might want to work with them... If a customer is having a temporary finacial difficulty, and is serious, they can stay connected as long as they pay me _something_. That will build customer loyalty, and your not really out anything. ( something > nothing ). On the other hand, once a customer starts not returning my phone calls, or answering e-mails, then I find it is account disconnect time. Those customers are usually beyond salvage, and simply have to be turned off, then accounts turned over to collections, if it is a large enough account. Blaine