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Date: Thu, 4 Sep 1997 00:31:53 -0700 (PDT)
From: "Jamil J. Weatherbee" <jamil@counterintelligence.ml.org>
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Subject: Re: Anyway to get connect speed with usermode ppp/tun0 device? 
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> can point to the customer and say "it ain't my problem your connection
> sucks so badly, it's the phone company's problem".
> 

Speaking to reps from the phone company somehow I doubt that --- more
likely (especially if your a tenant) is inside wiring as the culprit.
Phone companies (at least in the US) are required to maintain certain
levels of measurable line quality.