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Date:      Wed, 18 Oct 2000 20:52:23 -0300 (ADT)
From:      The Hermit Hacker <scrappy@hub.org>
To:        Terry Lambert <tlambert@primenet.com>
Cc:        Kris Kirby <kris@catonic.net>, freebsd-stable@FreeBSD.ORG, freebsd-smp@FreeBSD.ORG
Subject:   Re: Dual CPU Xeon server hangs on SMP kernel ...
Message-ID:  <Pine.BSF.4.21.0010182051240.974-100000@thelab.hub.org>
In-Reply-To: <200010182344.QAA18472@usr01.primenet.com>

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Terry, if I feared 'the shotgun', I wouldn't ask the question ... I'm
going to spent tomorrow morning going through the BIOs, as well as do the
serial connection/snapshot and see what I can come with and report back
...

Thanks ... 

On Wed, 18 Oct 2000, Terry Lambert wrote:

> > > > Okay, since I can't actually boot into SMP, how would you suggest I get
> > > > that information?  MPtable I know how to get, and can do that without
> > > > being in SMP, so will get that one later tonight and send it on, but any
> > > > sugggestions on how to get the dmesg from an actual SMP boot is most
> > > > welcome?
> > > 
> > > Pull the keyboard and connect to the box with a null-modem connected to
> > > COM1 of the Xeon box. Capture to logfile. cat ~/logfile | mail
> > > freebsd@lists.
> > 
> > damn, I was afraid that was going to be the only solution :(  ah well,
> > will try and get into office tonight and do this ...
> 
> It's important to see the stuff that comes up differently
> when attempting an SMP boot.
> 
> However, assumming you had a UP boot in hand, you could get
> most of the information by comparing it to a hung SMP boot,
> and manually filing in the differences.
> 
> The first thing to check is that chipset features, Id, and
> stepping are identical; if they aren't, you could have
> problems.
> 
> The other issues are MPtable version, interrupt routing, and
> BIOS programming of your chipset (in general, I think that
> selecting "UnixWare" has shown the most overall success, but
> ou may need to go into advanced BIOs options for specific
> settings).
> 
> BIOS versions and other stuff are also useful.
> 
> The reason you didn't get this shotgun to start with (the way
> you asked the questions is basically a request for a shotgun)
> is that it's more useful to the project as a whole to know
> exatly why you are failing, so that it can be surgically
> corrected.  Giving you a shotgun, and getting back a "Thanks;
> it works now" message doesn't provide a way for changing the
> code to avoid your situation in the future, and handing out
> shotguns for all of eternity isn't really a tenable support
> situation.
> 
> Now that I've given you a shotgun, at least fire off only one
> pellet at a time, and let us know which one, if any, hits the
> mark.
> 
> Preferrably, you'll go to the trouble of capturing the data,
> so that we can give you a better diagnosis, and help avoid
> this pain for others (or your next system) in the future.
> 
> 
> 					Terry Lambert
> 					terry@lambert.org
> ---
> Any opinions in this posting are my own and not those of my present
> or previous employers.
> 
> 

Marc G. Fournier                   ICQ#7615664               IRC Nick: Scrappy
Systems Administrator @ hub.org 
primary: scrappy@hub.org           secondary: scrappy@{freebsd|postgresql}.org 



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