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Date:      Sun, 22 Sep 1996 14:41:14 -0400
From:      "Steve Sims" <SimsS@Infi.Net>
To:        <freebsd-hackers@FreeBSD.org>
Subject:   Re: splash-page on bootup..
Message-ID:  <199609221851.OAA07953@mh004.infi.net>

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Joe, your points are well taken, and personally, I agree; show me what's =
going on, if I'm not savvy enough to understand what the darn computer's =
say when in boots up, I'll just go refill my coffee.

But...

I work for a Fortune-500 company.  (Gratefully, not in the "Retail =
Computing" side, but as a behind-the-wall-plate network engineer!)  Our =
user-base is ~45% Intel/DOS/Win'95, ~45% Mac and ~10% Other(tm).

Let me share with you a recent eye-opener.  (At least, it was for me.)

We are in the process of upgrading a few thousand Macs so they have =
late-model software and hardware.  Most of 'em are IIc's and =
first-generation Quadras.  Pretty lame, most currently loaded with =
System 7.0.  We're giving them "state of the art" (at least, for Apple) =
systems, hardware and software-wise.

During the pilot installation we conducted differences training so that =
these not-very-sophisticated folks wouldn't panic (in the truest sense =
of the word 8^) when they booted up their new laptops and desktops and =
it looked "different" than it used to. =20

Their most frequent comment?  "Wow! Lookie there at the cute little =
MacOS face that comes up while the system boots!  'Zat slick, or WHAT?"  =
(For the Mac-impaired, the "old" splash screen was an icon of a Mac =
"Classic" that just stared out at you and "frowned" if something went =
awry.)  Now, as the MacOS 7.5.x loads, it splashes icons, left-to-right, =
across the bottom of the display for each system extension (device =
driver for "us guys") that it loads.  The users don't even like *that*; =
it's too much sensory input.

Never mind that initialization on a 132 Mhz PowerPC can take up to 2 or =
3 minutes, "Ain't that face *cute*?"  Plus, (and this is a "Big =
Deal(tm)"), we can customize the splash screen and put OUR VERY OWN LOGO =
UP while the system loads.  Zounds!  I mean, is that a sophisticated, =
world-class OS, or WHAT?=20

Ditto my experiences with Win'95.  That "pulsing Star Trek" bar on the =
bottom of the display, well that's just too cool for school.  In fact, =
*most* of the users in that environment don't even know that they can =
press "Esc" and see the old CONFIG.SYS and AUTOEXEC.BAT entries "behind =
the curtain".  Heck, they don't know || care because they're refilling =
their coffee anyway.

I grant you, doing a splash screen on a Mac is a WHOLE LOT easier than =
just about any other platform, because, basically, the Mac is a Toaster =
Oven with a CPU, the software engineers have a fixed target that they =
hammer out code for.  The Win'95 and NT-4.0 platforms are a "little" =
harder, from a code / device / driver perspective, but that's the sizzle =
that sells the steak. =20

In other words, that sort of dazzle sets a baseline expectation of the =
(dare I say it?) "Ease-Of-Use" for the environment.  Decision-makers =
often aren't overly technical.  Hiding the details of what's going on is =
perceived as a BIG WIN by them.  (I guess that explains why we're =
putting out thousands of new Macs?!?!)

Besides, if the blasted thing doesn't come up right, the user is going =
to call the tech-support folks *anyway*.  No matter what.  Trust me.

Put me down in favor of an "early" video initialization and slapping a =
simple 320*200*256 (admin-configurable, of course) LOGO.SYS clone.  It =
would *really* help me sell such a thing into the environment.

You care about the probes, I care about the probes.  J. Random User and =
his boss *HATE* looking at the probes.  (Heck, I thought I'd died and =
gone to heaven when the Scroll-Lock / scroll-back was added to syscons =
so I could see what had gone off the top of the screen!)

...sjs...

Disclaimer:  If my boss sees this, I'll tell him the source address was =
forged and that I *LOVE* those Macs.  You bet I do.

----------
> From: Joe Greco <jgreco@brasil.moneng.mei.com>
> To: Brandon Gillespie <brandon@glacier.cold.org>
> Cc: freebsd-hackers@FreeBSD.org
> Subject: Re: splash-page on bootup..
> Date: Saturday, September 21, 1996 4:34 PM
>=20
> Ohhhh I started to feel sick when I saw this..  :-)
>=20
> > realized he had never seen this type of behaviour before, and =
assumed it
> > was errors or some other similar problem--and even after a bit of
> > explaning he was still somewhat uncomfortable with it.=20
>=20
> Gee, not like Microsoft products (*cough*.. DOS) didn't do this as a
> ritual part of the boot process for over a decade...
>=20
> > simple image from the disk or even simpler as a program that just =
draws
> > single pixel scattered shimmering stars and prints 'Booting FreeBSD
> > 2.1.x-XXXXblah'--or even as complex as an animated GIF showing the =
FreeBSD
> > daemon searching around with a flashlight ;) (the spash screen would
> > disappear at the end of rc file execution--at which point you could =
fire
> > up xdm or stick with getty's).=20
>=20
> You're in a difficult situation...  even a static GIF image would =
probably
> be difficult because you don't know what you have for console until =
you
> have probed the video..  animation I would think is out of the =
question
> due to the way I understand the kernel works during the probe phase.
>=20
> (  Yes I know this has been discussed as a target for change, Terry  =
:-)  )
>=20
> > What would this accomplish?  Quite a bit IMHO.  People have horrible
> > pre-conceptions in their mind about Free software, especially if =
they are
> > from the MSDOS/Windows arena because a LARGE majority of the free =
software
> > has been (and is still likely)--frankly put--virus infected crap.  =
Coming
> > from this background it takes a lot of effort for somebody to give =
up
> > their prejudices--no matter how much it will save them or how much
> > 'better' it may be.  Having a system which looks and feels =
professional to
> > them and which gives them the same fuzzy feeling will help them in
> > overcoming their notions and accepting the fact that using something =
else
> > may be a viable solution.=20
>=20
> A system that looks and feels professional to me is a system that does
> not hide every aspect of what the hell it is doing from me.
>=20
> Microsoft Windows 95 is unprofessional.  It is slick in many ways... =
but
> just try to get it to do what you want, when you really know you want =
to
> do what it doesn't want to let you do.
>=20
> Solaris is (reasonably) professional.  Although I hate to admit it:  =
DOS
> is professional.  It is simply not a good choice of "OS" (I use the =
term
> loosely).
>=20
> Hiding what the hell is going on is fine for the "chump" market... =20
> which largely consists of home users on Packard Bells, secretaries, =
and=20
> businessmen lugging their laptops around.
>=20
> > (read: professional =3D=3D they consider Microsoft a viable solution =
because
> > they pay $xxxx for it and their friend over at corp X also uses it,
> > therefore it is a professional systems)
>=20
> That kind of logic scares me :-(  I consider Microsoft to be crap and
> I usually consider corp X to be crap too when I see them relying on
> Microsoft for any "major" application.
>=20
> > Is it possible?  I don't know, I am not familiar enough with the =
kernel.
> > Just figured I would let my opinion be known. 8)
>=20
> Now, the real question is, is it a bad idea?
>=20
> Maybe not.
>=20
> Maybe we just need a fancy (fancier) boot loader.
>=20
> ... JG



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