Date: Tue, 29 Jul 1997 13:51:06 -0400 (EDT) From: John Dowdal <jdowdal@destiny.erols.com> To: Gary Palmer <gpalmer@FreeBSD.ORG> Cc: Vincent Poy <vince@mail.MCESTATE.COM>, security@FreeBSD.ORG, JbHunt <johnnyu@accessus.net>, "[Mario1-]" <mario1@PrimeNet.Com> Subject: Re: security hole in FreeBSD Message-ID: <Pine.BSF.3.95q.970729130524.17630B-100000@destiny.erols.com> In-Reply-To: <2482.870154831@orion.webspan.net>
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On Tue, 29 Jul 1997, Gary Palmer wrote: > Vincent Poy wrote in message ID > <Pine.BSF.3.95.970728223647.3844v-100000@mail.MCESTATE.COM>: > > I've done that before too... If I don't mention legal action, > > they will never respond. I guess they just think it's not their system so > > they could care less. > > Don't think that about Erols until you try ... I know the person who > answers the abuse mail. I think he'd be offended by that statement. > I have had very good response from erols a couple weeks ago when reporting a hacked account which was used to harrass people on IRC (he de-activated three accounts). I simply sent accurate /whois and date/time info to abuse@erols.com and got a response within minutes. Cool guy :) When I mentioned legal action, I was referring to the phone, not email. When you call their support number, they have a lot of clueless kids who read scripts. They are well-trained not to pass calls on to important people. IMHO, this is their biggest problem, but don't know if I could really do better given the number of windoze lusers they serve. TS: Is your modem plugged into the phone line? LU: Modem? What modem? TS: You need a modem and a phone line to use our service. LU: Whats that? or LU: I call the access numbers and hear funny noises TS: You need to call the access numbers with your computer's modem. LU: Mean I need a computer to access your service!? John
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