From owner-freebsd-hackers Mon Apr 24 19:47:09 1995 Return-Path: hackers-owner Received: (from majordom@localhost) by freefall.cdrom.com (8.6.10/8.6.6) id TAA07477 for hackers-outgoing; Mon, 24 Apr 1995 19:47:09 -0700 Received: from aries.ibms.sinica.edu.tw ([140.109.40.248]) by freefall.cdrom.com (8.6.10/8.6.6) with ESMTP id TAA07441 ; Mon, 24 Apr 1995 19:46:39 -0700 Received: (from taob@localhost) by aries.ibms.sinica.edu.tw (8.6.11/8.6.9) id KAA26942; Tue, 25 Apr 1995 10:46:53 +0800 Date: Tue, 25 Apr 1995 10:46:53 +0800 (CST) From: Brian Tao cc: core@freefall.cdrom.com, hackers@freefall.cdrom.com Subject: E-mail/phone support for FreeBSD In-Reply-To: <18149.798295438@freefall.cdrom.com> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: hackers-owner@FreeBSD.org Precedence: bulk On Wed, 19 Apr 1995, Jordan K. Hubbard wrote: > > Support Mgr[10]: vacant (possibly PAY someone) [...] > [10]. Handles technical support questions over the phone and in email. > Makes sure that customer complaints are dealt with in a timely > fashion. Since this is a horrible job, we probably should pay someone > to do it as soon as that's possible. One person to handle worldwide phone and e-mail support for FreeBSD in a timely fashion? You must be joking. If you're not, then FreeBSD's user base is a lot smaller than I thought. I like the idea, but I can't see hiring one person as being an effective solution. -- Brian ("Though this be madness, yet there is method in't") Tao taob@gate.sinica.edu.tw <-- work ........ play --> taob@io.org