From owner-freebsd-multimedia Thu Jan 17 4:46: 9 2002 Delivered-To: freebsd-multimedia@freebsd.org Received: from mailgate.originative.co.uk (mailgate.originative.co.uk [62.232.68.68]) by hub.freebsd.org (Postfix) with ESMTP id 7393837B417 for ; Thu, 17 Jan 2002 04:45:46 -0800 (PST) Received: from lobster.originative.co.uk (lobster [62.232.68.81]) by mailgate.originative.co.uk (Postfix) with ESMTP id 30B131D16B; Thu, 17 Jan 2002 12:45:44 +0000 (GMT) Subject: Re: USB sound or other external sound? From: Paul Richards To: Rahul Siddharthan Cc: multimedia@freebsd.org In-Reply-To: <20020116185743.G94816@lpt.ens.fr> References: <20020116185743.G94816@lpt.ens.fr> Content-Type: text/plain Content-Transfer-Encoding: 7bit X-Mailer: Evolution/1.0 (Preview Release) Date: 17 Jan 2002 12:45:44 +0000 Message-Id: <1011271544.37762.0.camel@lobster.originative.co.uk> Mime-Version: 1.0 Sender: owner-freebsd-multimedia@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.org On Wed, 2002-01-16 at 17:57, Rahul Siddharthan wrote: > The sound on my laptop is bust for some reason, and the Compaq people > aren't willing to fix it until I put back "Compaq software" (windows) > on the machine, and their system recovery CD didn't even come with > windows on it (the windows installation files were on the hard drive) > so it looks like I can't get it fixed without a lot of pain. Tell them your disk has somehow got corrupted and windows doesn't seem to boot anymore :-) Seriously, they should provide a Windows disk if they sold you windows so I'd get them to sort that out for you first. Also, typically when laptops go back for repair I remove the hard drive, since the data is proprietary, and if compaq support can't cope with that scenario then ask to be passed on to customer services or somebody and complain about the lack of service you're getting because what's on the disk should have no bearing on having them repair sound. Where did you buy the laptop from? If you bought it through a dealer you'll probably get better support by going back to them because they (should) have more access to the repair centre than an end consumer would. Paul. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-multimedia" in the body of the message