From owner-freebsd-questions Sun Apr 21 4:37:49 2002 Delivered-To: freebsd-questions@freebsd.org Received: from mta02-svc.ntlworld.com (mta02-svc.ntlworld.com [62.253.162.42]) by hub.freebsd.org (Postfix) with ESMTP id F013837B400 for ; Sun, 21 Apr 2002 04:37:45 -0700 (PDT) Received: from lungfish.ntlworld.com ([80.4.0.215]) by mta02-svc.ntlworld.com (InterMail vM.4.01.03.27 201-229-121-127-20010626) with ESMTP id <20020421113745.GHJS286.mta02-svc.ntlworld.com@lungfish.ntlworld.com>; Sun, 21 Apr 2002 12:37:45 +0100 Received: from tuatara.goatsucker.org (tuatara.goatsucker.org [192.168.1.6]) by lungfish.ntlworld.com (8.11.6/8.11.6) with ESMTP id g3LBbiV69517; Sun, 21 Apr 2002 12:37:44 +0100 (BST) (envelope-from scott@tuatara.goatsucker.org) Received: (from scott@localhost) by tuatara.goatsucker.org (8.11.6/8.11.6) id g3LBbht14832; Sun, 21 Apr 2002 12:37:43 +0100 (BST) (envelope-from scott) Date: Sun, 21 Apr 2002 12:37:43 +0100 From: Scott Mitchell To: Devdas Bhagat Cc: questions@FreeBSD.ORG Subject: Re: (HELP)Help Desk Solution Message-ID: <20020421123743.C9124@fishballoon.dyndns.org> References: <3CBF9E1F.2070401@houston.rr.com> <20020421132351.A77492@rivendell.worldgatein.net> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline User-Agent: Mutt/1.2.5i In-Reply-To: <20020421132351.A77492@rivendell.worldgatein.net>; from devdas@worldgatein.net on Sun, Apr 21, 2002 at 01:23:51PM +0530 X-Operating-System: FreeBSD 4.5-STABLE i386 Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.ORG On Sun, Apr 21, 2002 at 01:23:51PM +0530, Devdas Bhagat wrote: > On 18/04/02 23:33 -0500, mattb wrote: > > Does anyone run a helpdesk package on freebsd? We are in the process of > This was asked a few days back too. > http://www.fsck.org/projects/rt > Perl+Apache+Postgresql actually, but it does what you want. That would be http://www.fsck.com/projects/rt/ If anyone has managed to get rt 2.x working on FreeBSD. I'd love to hear from you. I never did manage to get all the Perl modules it needs to play nicely together last time I tried. We have an older 1.0.7 installation working pretty well though, running internal and customer support desks. Using MySQL rather than Postgresql, since we already had it there doing other stuff, but I don't think it really cares which database you use. Scott -- =========================================================================== Scott Mitchell | PGP Key ID | "Eagles may soar, but weasels Cambridge, England | 0x54B171B9 | don't get sucked into jet engines" scott.mitchell@mail.com | 0xAA775B8B | -- Anon To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message