From owner-freebsd-hackers Wed Jul 26 05:05:56 1995 Return-Path: hackers-owner Received: (from majordom@localhost) by freefall.cdrom.com (8.6.11/8.6.6) id FAA17518 for hackers-outgoing; Wed, 26 Jul 1995 05:05:56 -0700 Received: from eikon.regent.e-technik.tu-muenchen.de (eikon.regent.e-technik.tu-muenchen.de [129.187.42.3]) by freefall.cdrom.com (8.6.11/8.6.6) with SMTP id FAA17478 for ; Wed, 26 Jul 1995 05:05:33 -0700 Received: from vector.eikon.e-technik.tu-muenchen.de ([129.187.142.36]) by eikon.regent.e-technik.tu-muenchen.de with SMTP id <55368>; Wed, 26 Jul 1995 14:04:15 +0200 Received: from localhost (localhost [127.0.0.1]) by vector.eikon.e-technik.tu-muenchen.de (8.6.11/8.6.9) with SMTP id BAA13081; Wed, 26 Jul 1995 01:38:43 +0200 Message-Id: <199507252338.BAA13081@vector.eikon.e-technik.tu-muenchen.de> X-Authentication-Warning: vector.eikon.e-technik.tu-muenchen.de: Host localhost didn't use HELO protocol To: "Jordan K. Hubbard" cc: John Beukema , Nate Williams , Karl Denninger , freebsd-hackers@freebsd.org Subject: Re: Support charges ( was Re: SUP target for -STABLE...) In-reply-to: Your message of "Sun, 23 Jul 1995 06:26:51 +0200." <475.806473611@time.cdrom.com> Date: Wed, 26 Jul 1995 01:38:41 +0200 From: "Julian Stacey " Sender: hackers-owner@freebsd.org Precedence: bulk jkh wrote: > I'd welcome any comparative data those > of you out there might have as I've never personally purchased a UN*X > support contract. How much do the "big boys" charge for such things > and what level of service do they generally provide? Zilog in 1984 (through their 3 UK distribs) somewhere between 10% & 20% of purchase price for their Z8000 Unix 8 & 16 port boxes. I think in fact it was about 20% if hardware support included. Doesn't really help you much I know, but that's all i can recall. Julian S