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Date: Mon, 17 Jun 1996 16:24:23 -1000
From: richard@pegasus.com (Richard Foulk)
Message-Id: <199606180224.QAA08672@pegasus.com>
In-Reply-To: Michael Smith <msmith@atrad.adelaide.edu.au>
       "Re: Tape drive questions/recommendations" (Jun 18, 11:08am)
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Subject: Re: Tape drive questions/recommendations
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} > |All of the units you've listed are 'true' 4mm DAT units.  I'm no fan of 
} > |Exabytes, as they have a fascist repair policy and their spare parts are
} > |astronomically expensive 8(, so keep on ignoring them 8)
} > 
} > Just for comparison, I just had a WangDAT 3200 repaired
} > by the factor (now Tekmar) and they charged a flat fee
} > of $300.  I wonder how Sony and HP compare on repairs?
} > If they are  more reasonable I'd switch.
} 
} Well, for comparison, Exabyte's fixed-price repair policy here in 
} Australia is AUD$800 flat.  I have a unit here with a dead 'CD' board
} (data seperator).  It's about 2"x4", contains a handful of surface-mount
} logic and was quoted to me at AUD$700 replacement.
} 

The prices for Exabyte repair vary according to the model.  Here are
some outfits that repair Exabytes, some with flat-rate prices in U.S.
Dollars for the 8200 8mm unit and the 4200 DAT:

                Vendor                                  8200    4200
-----------------------------------------------------------------------
        Computer Disk Service,  805-499-6355            $195    $275
        Digicad Corp.,          714-724-8600            $200    $275
        Global Data Center Inc. 800-200-1718            $195    $245
        Nekton Technologies     818-335-4173
        Aver                    619-568-4351
--


Richard