From owner-freebsd-usb@FreeBSD.ORG Wed Oct 24 08:10:01 2012 Return-Path: Delivered-To: freebsd-usb@hub.freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [69.147.83.52]) by hub.freebsd.org (Postfix) with ESMTP id 91156198 for ; Wed, 24 Oct 2012 08:10:01 +0000 (UTC) (envelope-from gnats@FreeBSD.org) Received: from freefall.freebsd.org (freefall.FreeBSD.org [8.8.178.135]) by mx1.freebsd.org (Postfix) with ESMTP id 78AC08FC08 for ; Wed, 24 Oct 2012 08:10:01 +0000 (UTC) Received: from freefall.freebsd.org (localhost [127.0.0.1]) by freefall.freebsd.org (8.14.5/8.14.5) with ESMTP id q9O8A1Sk002029 for ; Wed, 24 Oct 2012 08:10:01 GMT (envelope-from gnats@freefall.freebsd.org) Received: (from gnats@localhost) by freefall.freebsd.org (8.14.5/8.14.5/Submit) id q9O8A1kp002028; Wed, 24 Oct 2012 08:10:01 GMT (envelope-from gnats) Date: Wed, 24 Oct 2012 08:10:01 GMT Message-Id: <201210240810.q9O8A1kp002028@freefall.freebsd.org> To: freebsd-usb@FreeBSD.org Cc: From: Hans Petter Selasky Subject: Re: usb/172937: FreeBSD 9.1-RC2 usb3 port disconnects X-BeenThere: freebsd-usb@freebsd.org X-Mailman-Version: 2.1.14 Precedence: list Reply-To: Hans Petter Selasky List-Id: FreeBSD support for USB List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Wed, 24 Oct 2012 08:10:01 -0000 The following reply was made to PR usb/172937; it has been noted by GNATS. From: Hans Petter Selasky To: freebsd-usb@freebsd.org Cc: Uffe Jakobsen , freebsd-gnats-submit@freebsd.org Subject: Re: usb/172937: FreeBSD 9.1-RC2 usb3 port disconnects Date: Wed, 24 Oct 2012 10:04:07 +0200 On Sunday 21 October 2012 21:27:54 Uffe Jakobsen wrote: > >Number: 172937 > >Category: usb > >Synopsis: FreeBSD 9.1-RC2 usb3 port disconnects > >Confidential: no > >Severity: non-critical > >Priority: low > >Responsible: freebsd-usb > >State: open > >Quarter: > >Keywords: > >Date-Required: > >Class: sw-bug > >Submitter-Id: current-users > >Arrival-Date: Sun Oct 21 19:30:01 UTC 2012 > >Closed-Date: > >Last-Modified: > >Originator: Uffe Jakobsen > >Release: FreeBSD 9.1-RC2 > >Organization: > > >Environment: > FreeBSD asus-u32u 9.1-RC2 FreeBSD 9.1-RC2 #0 r241106: Mon Oct 1 18:26:44 > UTC 2012 root@farrell.cse.buffalo.edu:/usr/obj/usr/src/sys/GENERIC > amd64 > > >Description: > Running FreeBSD 9.1-RC2 amd64 on an Asus U32U 13" Notebook with 2x USB3 > port and 1x USB2 port produces strange disconnects of the equipment > connected to USB3.0 (blue connectors) ports. > > Mouse and keyboard is connected through a hub. The scenario is the > following: suddenly mouse and keyboard stops working - looking at the hub > I can see that is disconnected - some seconds later the hub leds indicate > that it is connected and the keyboard and mouse works again for some > minutes. Some days the units cannot reconnect after lots of disconnects > and reboot seems to be the only option. Also connecting the keyboard and > mouse directly to the USB3 ports (without the hub) produces the problem. > Same equipment (keyboard, wireless mouse through hub) works without > problems on the single USB2.0 port on the same system. > > usbconfig: > ugen0.1: at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) > pwr=SAVE ugen1.1: at usbus1, cfg=0 md=HOST spd=HIGH > (480Mbps) pwr=SAVE ugen2.1: at usbus2, cfg=0 md=HOST > spd=FULL (12Mbps) pwr=SAVE ugen3.1: at usbus3, cfg=0 > md=HOST spd=HIGH (480Mbps) pwr=SAVE ugen4.1: at > usbus4, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE ugen3.2: WebCam 04G6200086K1AN1B70007KB> at usbus3, cfg=0 md=HOST spd=HIGH > (480Mbps) pwr=ON ugen2.2: at usbus2, cfg=0 > md=HOST spd=FULL (12Mbps) pwr=ON ugen4.2: at > usbus4, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE ugen4.3: Keyboard Dell> at usbus4, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON ugen4.4: > at usbus4, cfg=0 md=HOST > spd=FULL (12Mbps) pwr=ON > > > The only trace of the incidents can be found in dmesg: > > dmesg boot messages containing usb (dmesg |grep -i usb) > > ohci0: mem 0xfeb4b000-0xfeb4bfff irq > 18 at device 18.0 on pci0 usbus0 on ohci0 > ehci0: mem 0xfeb4a000-0xfeb4a0ff > irq 17 at device 18.2 on pci0 usbus1: EHCI version 1.0 > usbus1 on ehci0 > ohci1: mem 0xfeb49000-0xfeb49fff irq > 18 at device 19.0 on pci0 usbus2 on ohci1 > ehci1: mem 0xfeb48000-0xfeb480ff > irq 17 at device 19.2 on pci0 usbus3: EHCI version 1.0 > usbus3 on ehci1 > xhci0: mem 0xfe900000-0xfe907fff irq 18 > at device 0.0 on pci5 usbus4 on xhci0 > usbus0: 12Mbps Full Speed USB v1.0 > usbus1: 480Mbps High Speed USB v2.0 > usbus2: 12Mbps Full Speed USB v1.0 > usbus3: 480Mbps High Speed USB v2.0 > usbus4: 5.0Gbps Super Speed USB v3.0 > ugen0.1: at usbus0 > uhub0: on usbus0 > ugen1.1: at usbus1 > uhub1: on usbus1 > ugen2.1: at usbus2 > uhub2: on usbus2 > ugen3.1: at usbus3 > uhub3: on usbus3 > ugen4.1: <0x1b21> at usbus4 > uhub4: <0x1b21 XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus4 > ugen4.2: at usbus4 > ukbd0: on usbus4 > ugen3.2: <04G6200086K1AN1B70007KB> at usbus3 > ugen2.2: at usbus2 > ubt0: on > usbus2 > > > dmesg logging from disconnect followed by automatic reconnect a few seconds > later: > > ugen4.2: at usbus4 (disconnected) > uhub5: at uhub4, port 3, addr 1 (disconnected) > ugen4.3: at usbus4 (disconnected) > ukbd0: at uhub5, port 2, addr 2 (disconnected) > ugen4.4: at usbus4 (disconnected) > ukbd1: at uhub5, port 4, addr 3 (disconnected) > ums0: at uhub5, port 4, addr 3 (disconnected) > uhid0: at uhub5, port 4, addr 3 (disconnected) > ugen4.2: at usbus4 > uhub5: on usbus4 > uhub5: 4 ports with 4 removable, self powered > ugen4.3: at usbus4 > ukbd0: on usbus4 > kbd2 at ukbd0 > ugen4.4: at usbus4 > ukbd1: 2.00/6.34, addr 3> on usbus4 kbd3 at ukbd1 > ums0: addr 3> on usbus4 ums0: 5 buttons and [XYZT] coordinates ID=26 > ums0: 0 buttons and [T] coordinates ID=0 > uhid0: 2.00/6.34, addr 3> on usbus4 > Hi, Is your ALCOR HUB FULL speed? I know these HUBS have some problems, and you might want to try connecting through another branded HUB. --HPS