Date: Sun, 23 May 1999 17:07:53 +1000 From: Sue Blake <sue@welearn.com.au> To: freebsd-newbies@FreeBSD.ORG Subject: Aargghhh... I need your help! Message-ID: <19990523170753.33897@welearn.com.au> In-Reply-To: <3.0.6.32.19990523005754.0096b480@mail.bfm.org>; from G. Adam Stanislav on Sun, May 23, 1999 at 12:57:54AM -0500 References: <TCPSMTP.19.5.22.-12.19.44.2911232718.66614@bbs.net-ten.com .br> <3.0.6.32.19990523005754.0096b480@mail.bfm.org>
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OK folks, how about a bit of support where you can really make a
difference.
We have a problem at the moment because a web site somewhere is wrongly
promoting freebsd-newbies as the place to get basic support, rather
than freebsd-questions. I think I've tracked it down but it might take
some time to fix.
Meanwhile I'm depending on all of you to treat misled newcomers
kindly while keeping to the charter of this list and setting a good
example to those learning the ropes.
Two wrongs don't make a right, they make a snowball. If you want to
answer a question that was posted here in error, don't answer it here!
Simply change the headers to readdress your reply directly to
freebsd-questions, with a cc: to the person who asked the question (not
back to this list). It should be no big deal.
Some of you might want to follow up with a friendly personal email
welcoming the person to FreeBSD and explaining the difference between
the two lists, and why you sent your response to -questions (peer
review, archiving, list charters and list posting rules). For bonus
points throw in a few list-related URLs, like the Newbies FAK, the
Newbies page and search page at FreeBSD.org, and the list charters
page.
We're still seeing answers to this list which are blatantly _off_topic_
for freebsd-newbies and should have gone to freebsd-questions.
You all know better than that.
Please everyone, remember:
* If you really do know an answer, it belongs on freebsd-questions.
* If you're concerned your answer won't hold up to scrutiny in
freebsd-questions, then throwing it at unprotected newbies is the
worst thing you could do.
* If you like to help newbies with FreeBSD problems, help them in
freebsd-questions. Only. Anything that is ON topic for
freebsd-questions it is OFF topic for freebsd-newbies.
* If you see a question here go unanswered, don't fret. Check freebsd-
questions. Someone has likely pointed the person to the right place
quietly without causing public embarrassment, or if not you can do it
yourself.
TIA
--
Regards,
-*Sue*-
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