From owner-freebsd-questions@FreeBSD.ORG Mon Jun 26 16:49:45 2006 Return-Path: X-Original-To: freebsd-questions@freebsd.org Delivered-To: freebsd-questions@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 3E47A16A529 for ; Mon, 26 Jun 2006 16:49:45 +0000 (UTC) (envelope-from galvez@virginia.edu) Received: from humpty.finadmin.virginia.edu (humpty.finadmin.Virginia.EDU [128.143.87.245]) by mx1.FreeBSD.org (Postfix) with ESMTP id 0968444A5B for ; Mon, 26 Jun 2006 15:49:22 +0000 (GMT) (envelope-from galvez@virginia.edu) Received: from localhost (d-137-145-35.bootp.Virginia.EDU [137.54.145.35]) (authenticated bits=0) by humpty.finadmin.virginia.edu (8.13.6/8.13.4) with ESMTP id k5QFn1fS009543 (version=TLSv1/SSLv3 cipher=AES256-SHA bits=256 verify=NO); Mon, 26 Jun 2006 11:49:01 -0400 (EDT) (envelope-from galvez@virginia.edu) Date: Mon, 26 Jun 2006 11:48:45 -0400 From: Mike Galvez To: Jerry McAllister Message-ID: <20060626154845.GE264@d-137-145-35.bootp.virginia.edu> References: <449FF5B3.40004@mac.com> <200606261524.k5QFOseV010228@clunix.cl.msu.edu> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: <200606261524.k5QFOseV010228@clunix.cl.msu.edu> User-Agent: Mutt/1.4.2.1i X-Operating-System: Darwin X-Spam-Status: No, score=-0.0 required=5.5 tests=AWL autolearn=ham version=3.1.1 X-Spam-Checker-Version: SpamAssassin 3.1.1 (2006-03-10) on humpty.finadmin.virginia.edu Cc: freebsd-questions@freebsd.org Subject: Re: Opinions Wanted: Dell PowerEdge Servers ... ? X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Mon, 26 Jun 2006 16:49:45 -0000 On Mon, Jun 26, 2006 at 11:24:54AM -0400, Jerry McAllister wrote: > > > > Mike Galvez wrote: > > [ ... ] > > > No small thing you need to consider when choosing Dell is that they DO NOT support > > > FreeBSD. They support Windows and Red Hat Linux. If the machine is not lights-out > > > and the OS is not one of the above, they will not send parts or a technician. > > > > > > I found this out the hard way and had to load Linux on a spare drive just to prove > > > a piece of hardware was failing. > > > > I've heard that Dells tech support isn't as helpful as it used to be, but I've > > had them replace a CD-ROM drive and a 4mm DAT tape backup on Dell machines > > dedicated to FreeBSD without any problems. > > > > Try running the diagnostic CD or floppy that came with the machine? > > (Or can be downloaded for the specific system type from the Dell website.) > > Dell support grumbles a bit, but they have replaced tapes, disks, SCSI > controllers and even mother boards on our machines running FreeBSD. My problem was with my backup server being FreeBSD and running AMANDA. The Powervault autoloader was generating SCSI errors. After I setup AMANDA on Linux and got the same errors, they were willing to replace the Powervault autoloader. With the new autoloader in place, I replaced the Linux OS with the same instance of FreeBSD I was using before. No more SCSI errors. All of this took more time than it should have. > > ////jerry > > > -- > > -Chuck > > _______________________________________________ > > freebsd-questions@freebsd.org mailing list > > http://lists.freebsd.org/mailman/listinfo/freebsd-questions > > To unsubscribe, send any mail to "freebsd-questions-unsubscribe@freebsd.org"