From owner-freebsd-chat Wed Apr 3 15: 5:54 2002 Delivered-To: freebsd-chat@freebsd.org Received: from 1nova.com (heorot.1nova.com [63.105.24.23]) by hub.freebsd.org (Postfix) with ESMTP id E661037B416 for ; Wed, 3 Apr 2002 15:05:51 -0800 (PST) Received: by 1nova.com (Postfix, from userid 1000) id 94E4418F8; Wed, 3 Apr 2002 16:06:12 -0800 (PST) Received: from localhost (localhost [127.0.0.1]) by 1nova.com (Postfix) with ESMTP id 8359C18F6; Wed, 3 Apr 2002 16:06:12 -0800 (PST) Date: Wed, 3 Apr 2002 16:06:12 -0800 (PST) From: Rick Hamell To: Anthony Atkielski Cc: chat@freebsd.org Subject: Re: Anti-Unix Site Runs Unix In-Reply-To: <00d001c1db63$307abd40$0a00000a@atkielski.com> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-freebsd-chat@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.org > > Microsoft dosen't have technical support > > people at all except for the very high-level > > tier 3 group. All the technical support > > people are contracted out to other companies. > > That depends on the product, and on the support category. I believe Premier > support is 100% Microsoft. Nope.. it's not. > > Every once in a while they'll get someone > > above average, but they tend to get promoted > > or a real job. > > The average job lifetime in technical support, industry-wide, is about 18 > months, IIRC. It's a really boring job, overall, and often very frustrating > as well. Yes... it is... I've been doing it for 4 years now. Rick To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-chat" in the body of the message