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Date:      Sat, 10 Jan 1998 22:11:37 -0400
From:      =?iso-8859-1?Q?=22Luis_E=2E_Mu=F1oz=22?= <lem@cantv.net>
To:        Edwin Culp <eculp@ver1.telmex.net.mx>
Cc:        Diana <deichert@wrench.com>, "Stephen A. Derdau" <sderdau@xtdl.com>, David Hawkins <dhawk@river.org>, freebsd-isp@FreeBSD.ORG
Subject:   Re: How to lock out a nonpaying user?
Message-ID:  <3.0.5.32.19980110221137.007c1ae0@pop.cantv.net>
In-Reply-To: <34B7C04C.6426ECA6@ver1.telmex.net.mx>
References:  <Pine.BSF.3.91.980110093629.25960B-100000@ts.shopnet.com>

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At 12:39 PM 10/01/1998 -0600, Edwin Culp wrote:
[snip]
>This is a very interesting thread, but the only creativity I've seen is
>how to quickly eliminate a customer.  Why not create a state of limbo
>that
>will maintain internal communications with the customer but only permite
>external communications that you authorize that can be reduced by time
>frame until he is automatically cut off after having tried everything.
>He could inicially only loose external not internal web, chat and ftp.
>In 3-7 days take away external mail, not internal because you should
>be sending automatic emails convencing him to pay.  The same should
>hold true on your web site.  I think that might be a little more
>creative
>and do what Blaine Minazzi suggested.  IMHO the best answer I have seen.

I also like Blaine's approach.

ChoiceNet from Livingston might be pretty nice for this. You can setup
special filters to restrict just certain services and impose them
on the non-paying customer.

-lem






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