From owner-freebsd-amd64@FreeBSD.ORG  Fri Dec  2 20:21:12 2005
Return-Path: <owner-freebsd-amd64@FreeBSD.ORG>
X-Original-To: freebsd-amd64@freebsd.org
Delivered-To: freebsd-amd64@freebsd.org
Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125])
	by hub.freebsd.org (Postfix) with ESMTP id E5D5E16A41F
	for <freebsd-amd64@freebsd.org>; Fri,  2 Dec 2005 20:21:12 +0000 (GMT)
	(envelope-from freebsd@sopwith.solgatos.com)
Received: from schitzo.solgatos.com (c-67-168-241-176.hsd1.or.comcast.net
	[67.168.241.176])
	by mx1.FreeBSD.org (Postfix) with ESMTP id 84F6843D46
	for <freebsd-amd64@freebsd.org>; Fri,  2 Dec 2005 20:21:12 +0000 (GMT)
	(envelope-from freebsd@sopwith.solgatos.com)
Received: from sopwith.solgatos.com (uucp@localhost)
	by schitzo.solgatos.com (8.11.6/8.11.6) with UUCP id jB2KLNf20124
	for freebsd-amd64@freebsd.org; Fri, 2 Dec 2005 12:21:23 -0800
Received: from localhost by sopwith.solgatos.com (8.8.8/6.24)
	id UAA20705; Fri, 2 Dec 2005 20:21:15 GMT
Message-Id: <200512022021.UAA20705@sopwith.solgatos.com>
To: freebsd-amd64@freebsd.org
Date: Fri, 02 Dec 2005 12:21:15 +0000
From: Dieter <freebsd@sopwith.solgatos.com>
Subject: How to get support (was: Tyan alternatives cuz their support
	totally sucks)
X-BeenThere: freebsd-amd64@freebsd.org
X-Mailman-Version: 2.1.5
Precedence: list
Reply-To: freebsd@sopwith.solgatos.com
List-Id: Porting FreeBSD to the AMD64 platform <freebsd-amd64.freebsd.org>
List-Unsubscribe: <http://lists.freebsd.org/mailman/listinfo/freebsd-amd64>,
	<mailto:freebsd-amd64-request@freebsd.org?subject=unsubscribe>
List-Archive: <http://lists.freebsd.org/pipermail/freebsd-amd64>
List-Post: <mailto:freebsd-amd64@freebsd.org>
List-Help: <mailto:freebsd-amd64-request@freebsd.org?subject=help>
List-Subscribe: <http://lists.freebsd.org/mailman/listinfo/freebsd-amd64>,
	<mailto:freebsd-amd64-request@freebsd.org?subject=subscribe>
X-List-Received-Date: Fri, 02 Dec 2005 20:21:13 -0000

> I've been really quite happy w/the Tyan barebones systems I've deployed
> the past few months.  Until I needed support on a DOA TA26 barebones
> unit.  I'll spare you the gory details but the nightmare is ongoing.

But... we enjoy reading the gory details...

> I need something that will "just work" and not require any hardware compatibility
> histrionics.

...and someone might know the answer.

> Yes, the Tyan units are great themselves.
> The issue is getting support when you need it.

Have your VP visit one of Tyan's VPs and wave a million dollar PO in
their face.