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Date: Tue, 5 May 2009 16:32:38 +0200 (CEST)
From: Wojciech Puchar <wojtek@wojtek.tensor.gdynia.pl>
To: Andrew Wright <andrew@qemg.org>
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Cc: Daniel Underwood <djuatdelta@gmail.com>,
	"freebsd-questions@freebsd.org" <freebsd-questions@freebsd.org>
Subject: Re: Shopping for external harddrive
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> warranty replacement died out of the box.  It took 69 days
> as well as dozens of phone calls + emails to get a replacement
> for the dead replacement.

while i never had problems with warranty on hard drives (only internal but 
anyway), it always took 2-3 weeks.

shop where i bought it handled it for me.