From owner-freebsd-arch@FreeBSD.ORG Sat Aug 27 19:49:39 2011 Return-Path: Delivered-To: freebsd-arch@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id C3FBA1065672 for ; Sat, 27 Aug 2011 19:49:39 +0000 (UTC) (envelope-from kaduk@mit.edu) Received: from dmz-mailsec-scanner-7.mit.edu (DMZ-MAILSEC-SCANNER-7.MIT.EDU [18.7.68.36]) by mx1.freebsd.org (Postfix) with ESMTP id 74A3B8FC16 for ; Sat, 27 Aug 2011 19:49:39 +0000 (UTC) X-AuditID: 12074424-b7bcaae000000a05-89-4e594a81a568 Received: from mailhub-auth-3.mit.edu ( [18.9.21.43]) by dmz-mailsec-scanner-7.mit.edu (Symantec Messaging Gateway) with SMTP id 31.54.02565.18A495E4; Sat, 27 Aug 2011 15:50:25 -0400 (EDT) Received: from outgoing.mit.edu (OUTGOING-AUTH.MIT.EDU [18.7.22.103]) by mailhub-auth-3.mit.edu (8.13.8/8.9.2) with ESMTP id p7RJncVp010208 for ; Sat, 27 Aug 2011 15:49:38 -0400 Received: from multics.mit.edu (MULTICS.MIT.EDU [18.187.1.73]) (authenticated bits=56) (User authenticated as kaduk@ATHENA.MIT.EDU) by outgoing.mit.edu (8.13.6/8.12.4) with ESMTP id p7RJnZMa016581 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256 verify=NOT) for ; Sat, 27 Aug 2011 15:49:38 -0400 (EDT) Received: (from kaduk@localhost) by multics.mit.edu (8.12.9.20060308) id p7RJnZ2W019255; Sat, 27 Aug 2011 15:49:35 -0400 (EDT) Date: Sat, 27 Aug 2011 15:49:35 -0400 (EDT) From: Benjamin Kaduk To: freebsd-arch@freebsd.org In-Reply-To: Message-ID: References: <175270279.98941.1313793515391.JavaMail.root@erie.cs.uoguelph.ca> <1314468512.87152.YahooMailClassic@web113511.mail.gq1.yahoo.com> User-Agent: Alpine 1.10 (GSO 962 2008-03-14) MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII; format=flowed X-Brightmail-Tracker: H4sIAAAAAAAAA+NgFrrBIsWRmVeSWpSXmKPExsUixCmqrdvoFelnMHWCiMXs6dOYHBg9Znya zxLAGMVlk5Kak1mWWqRvl8CVMW35b7aCz2wVx+78Y2lg3MHaxcjJISFgIjHr8yE2CFtM4sK9 9UA2F4eQwD5Gifvv29khnPOMEn2rmqAy95kkZsz6A+U0MEr8uT4HrJ9FQFti1rQNLCA2m4CK xMw3G8HiIgIyEmvmzADbJyyQJXGzfxVQnIODUyBQomEnWDmvgIPEpmMfWCFmXmaUuPxqC1hC VEBHYvX+KVBFghInZz4Bs5kFLCXO/bnONoFRYBaS1CwkqQWMTKsYZVNyq3RzEzNzilOTdYuT E/PyUot0zfVyM0v0UlNKNzGCApDdRWUHY/MhpUOMAhyMSjy8hpKRfkKsiWXFlbmHGCU5mJRE eRM9gUJ8SfkplRmJxRnxRaU5qcWHGCU4mJVEeDNyIvyEeFMSK6tSi/JhUtIcLErivDY7HfyE BNITS1KzU1MLUotgsjIcHEoSvPdBhgoWpaanVqRl5pQgpJk4OEGG8wANvwRSw1tckJhbnJkO kT/FqCglznsPJCEAksgozYPrhSWIV4ziQK8I8yaDVPEAkwtc9yugwUxAg1Ucw0EGlyQipKQa GBNYnX37Fm+//nLrUUkvx5g5HYzzz336PaX/5/G+09yfP8U6P2/zLvnTc6OgdHvHj0+ep49d Ltab5r5EUesVo+Bn/dcM9rHtT69LWmWxb0l9/d2bZ4foZJ3HtxV8DAIVPp4RfG5zafrLW6v6 G2Vq7m3+WFKUzbjrncPHA09N7se0hWsXVn656qjEUpyRaKjFXFScCADGg+Eb6wIAAA== Subject: Re: How about finally replacing GNATS? (was Re: FreeBSD problems and preliminary ways to solve) X-BeenThere: freebsd-arch@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: Discussion related to FreeBSD architecture List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Sat, 27 Aug 2011 19:49:39 -0000 We have used JIRA, Trac, and Request Tracker for various things here at MIT. We phased out JIRA because it was a hassle to work with. Trac is pretty slow in our current deployment, and it may or may not get better once we move to different hardware (I personally don't think it will be great). RT is I think more for user support tickets than proper bug tracking (though we use it for bug tracking at OpenAFS); I don't think it has quite the workflow we want, and I gather it can be pretty complicated to mention. I will also mention the Debian bug tracker which, despite the jokes made at its expense in various Linux communities, seems like it may be a reasonable fit for what we want. Most interaction is done over email, but I could imagine writing scripts around it. Sadly, I don't have any real experience with Bugzilla for comparison. -Ben Kaduk