From owner-freebsd-questions Mon Sep 16 3:29:18 2002 Delivered-To: freebsd-questions@freebsd.org Received: from mx1.FreeBSD.org (mx1.FreeBSD.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 5A9D237B400 for ; Mon, 16 Sep 2002 03:29:16 -0700 (PDT) Received: from freebie.atkielski.com (ASt-Lambert-101-2-1-14.abo.wanadoo.fr [193.251.59.14]) by mx1.FreeBSD.org (Postfix) with ESMTP id 0208C43E3B for ; Mon, 16 Sep 2002 03:29:15 -0700 (PDT) (envelope-from anthony@freebie.atkielski.com) Received: from contactdish ([10.0.0.10]) by freebie.atkielski.com (8.11.3/8.11.3) with SMTP id g8GAT0B25846; Mon, 16 Sep 2002 12:29:08 +0200 (CEST) (envelope-from anthony@freebie.atkielski.com) Message-ID: <021901c25d6b$e46540c0$0a00000a@atkielski.com> From: "Anthony Atkielski" To: "Giorgos Keramidas" , "FreeBSD Questions" References: <007301c25b88$b9083d40$32040101@hume> <00ff01c25bc8$004c1c50$0a00000a@atkielski.com> <20020915010429.GA15368@labs.gr> <000601c25c59$c481c980$0a00000a@atkielski.com> <20020915145334.GA13052@labs.gr> Subject: Re: Windows as opposed to Other OS's Date: Mon, 16 Sep 2002 12:29:01 +0200 MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2600.0000 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000 Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.ORG Giorgos writes: > They are switching. Only, not in a single day. Not even in a single decade, it seems. There is no mass exodus from Windows on the desktop. > They are not asking for help that is related to > the way things are done. They are hitting the > limitations of the system and complaining :-) About 95% of support calls arise from not understanding the product, not from any actual problem with the software. Technical support people typically spend a lot more time teaching than fixing. > I am talking about "usage instructions and an > understanding of the capabilities and fitness of > the tool for any given purpose" more than > an understanding of the inner workings of the > tool. Even that should not be necessary. Unfortunately, with all existing operating systems, it is; but Windows has the second-least stringest requirements in this domain (I'd put the Mac in first place, although the difference is small). > I am sure you are aware of the horrendous > limitations of the telnet client that is shipped > with Windows versions--all of them. The total > lack of an SSH client in all Windows versions, > is also indicative of the way Microsoft wants > you to work. It has nothing to do with the way Microsoft wants you to work, and a great deal to do with the fact that 99.99% of all Windows users will never, ever have a need for a telnet or SSH client. > I have to admit that there are efforts aimed > at providing IPsec functionality in the Telnet > clients of modern Windows versions, but even that > is not 100% compatible with IPv6 and IPsec standards. Who cares? People are running Word, Outlook Express, and games on their Windows machines ... not telnet clients. > This sort of limitation is what I am talking about. And you are only proving my point by mentioning it. Only a computer geek would care about any of this. > The sort that requires a person who does support > for Windows to constantly reply with "dig deeper > in your pockets, and buy FooTerm software to do your > daily work". I supported Windows for years. I never once got any question about telnet ... never once. > This won't happen. Yes it will. It's just a matter of time. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message