From owner-freebsd-bugs Fri Feb 9 11:12:37 2001 Delivered-To: freebsd-bugs@freebsd.org Received: from mailx.cue.net (unknown [64.162.107.20]) by hub.freebsd.org (Postfix) with ESMTP id E8E0037B69C; Fri, 9 Feb 2001 11:12:17 -0800 (PST) Received: by MAILX with Internet Mail Service (5.5.2653.19) id <1QPP2KY7>; Fri, 9 Feb 2001 11:13:59 -0800 Message-ID: <25A4EF0A05A5D211AFE500A0C9932D743CC83A@MAILX> From: Paul A Scott To: "'des@FreeBSD.org'" , Paul A Scott , freebsd-bugs@FreeBSD.org Subject: RE: kern/24958: Fatal trap 12 in kernel mode (swapper) on Compaq Presario Date: Fri, 9 Feb 2001 11:13:58 -0800 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2653.19) Content-Type: multipart/alternative; boundary="----_=_NextPart_001_01C092CC.73EE13A0" Sender: owner-freebsd-bugs@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.org This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. ------_=_NextPart_001_01C092CC.73EE13A0 Content-Type: text/plain; charset="iso-8859-1" > State-Changed-From-To: open->closed > State-Changed-Why: Try the mailing lists first. Totally inappropriate response. This is a *real* problem on a brand-new machine with the latest hardware. It deserves to be looked at. I am more than willing to do whatever is necessary to debug the problem if I get decent guidance from someone who knows the kernel code. As it stands, I can't even get FreeBSD to boot on a brand-new out-of-the-box Compaq Presario. Who takes the heat on this? Compaq or FreeBSD? Think about it. Mailing lists are not a substitute for a problem reporting and management system. The gnats system is the *first* place to look for known problems and solutions. It provides historical data and excellent reference for finding similar problems. You are doing a disservice to someone else who runs into this problem and sees "closed; see the mailing list" in gnats. I'm shocked and dismayed by your attitude. At the very least, keep this report open, and offer suggestions for troubleshooting the problem. If the solution ultimately comes from the mailing lists, then we can enter the resolution here to benefit others. Paul ------_=_NextPart_001_01C092CC.73EE13A0 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable RE: kern/24958: Fatal trap 12 in kernel mode (swapper) on Compaq = Presario

> State-Changed-From-To: open->closed
> State-Changed-Why: Try the mailing lists = first.

Totally inappropriate response. This is a *real* = problem on a brand-new machine with the latest hardware. It deserves to = be looked at. I am more than willing to do whatever is necessary to = debug the problem if I get decent guidance from someone who knows the = kernel code.

As it stands, I can't even get FreeBSD to boot on a = brand-new out-of-the-box Compaq Presario. Who takes the heat on this? = Compaq or FreeBSD? Think about it.

Mailing lists are not a substitute for a problem = reporting and management system. The gnats system is the *first* place = to look for known problems and solutions. It provides historical data = and excellent reference for finding similar problems.

You are doing a disservice to someone else who runs = into this problem and sees "closed; see the mailing list" in = gnats. I'm shocked and dismayed by your attitude.

At the very least, keep this report open, and offer = suggestions for troubleshooting the problem. If the solution ultimately = comes from the mailing lists, then we can enter the resolution here to = benefit others.

Paul

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