From owner-freebsd-questions@FreeBSD.ORG  Mon Jul  7 13:47:04 2003
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Date: Mon, 7 Jul 2003 12:47:03 -0800
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Subject: customer support ticket and tracking software
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can somebody recommend customer support tracking software - giving each
support email and Phone call a case number and allowing multiple users to
track and add to the progress of a support issue.

any ideas here?




- noah